淘宝开放平台

请求地址：

环境	HTTP请求地址	HTTPS请求地址
正式环境	http://gw.api.taobao.com/router/rest	https://eco.taobao.com/router/rest

公共请求参数：

名称	类型	是否必须	描述
method	String	是	API接口名称。
app_key	String	是	TOP分配给应用的AppKey。
target_app_key	String	否	被调用的目标AppKey，仅当被调用的API为第三方ISV提供时有效。
sign_method	String	是	签名的摘要算法，可选值为：hmac，md5。
sign	String	是	API输入参数签名结果，签名算法介绍请点击这里。
session	String	否	用户登录授权成功后，TOP颁发给应用的授权信息，详细介绍请点击这里。当此API的标签上注明：“需要授权”，则此参数必传；“不需要授权”，则此参数不需要传；“可选授权”，则此参数为可选。
timestamp	String	是	时间戳，格式为yyyy-MM-dd HH:mm:ss，时区为GMT+8，例如：2015-01-01 12:00:00。淘宝API服务端允许客户端请求最大时间误差为10分钟。
format	String	否	响应格式。默认为xml格式，可选值：xml，json。
v	String	是	API协议版本，可选值：2.0。
partner_id	String	否	合作伙伴身份标识。
simplify	Boolean	否	是否采用精简JSON返回格式，仅当format=json时有效，默认值为：false。

名称	类型	是否必须	示例值	更多限制	描述
tms_service_sync_request	TmsServiceSyncRequest	必须			参数信息
└ service_type String 必须 1 服务类型（1-送货上门；2-放指定驿站；6 消费者自选快递） └ tms_brand_code String 可选 STO 配品牌 └ logistics_detail_desc String 可选【站点】已经揽收该包裹物流轨迹描述信息 └ send_sign_type String 可选 1 送货上门签收类型 1-本人签收 2-他人代签收 3-前台 4-家门口 5-水表箱等指定位置 └ biz_code String 可选 342342424 服务单code picture_info_list TmsPictureInfoRequest [] 可选图片列表图片信息 └ pic_url String 可选 http://ssss.xxxx.com/xxx.jpg 图片访问url └ pic_upload_time String 可选 2023-12-30 12:00:00 图片上传时间 └ pic_type String 可选 1 （1-运单底图2-环境图） └ pic_std String 可选 A100001 对应的图片拍摄标准 └ operate_time String 必须 2023-12-30 12:00:00 对应状态的操作时间 └ delivery_result String 可选 TO_HOME 履约结果 TO_HOME, 送货上门 TO_CABINET, 入库入柜； TO_CUSTOMER_LOCATION, 放置指定地点（未上门） └ mail_no String 必须 234234234 包裹运单号 └ service_state String 可选 1 状态（1-已揽收；2-派送中；3-已电联；4-已签收；5-已取消；6-异常;11-网点已寄出 51-拒收;61-拦截&转寄） sms_info_list TmsSmsInfoRequest [] 可选短信列表短信信息 └ sms_send_time String 可选 2023-12-30 12:00:00 短信发送时间。smsInfo有值时，必需 └ sms_send_status Boolean 可选 true 短信状态。true，发送成功；false，发送失败 └ sms_text String 可选已到达，请签收短信信息，smsInfo有值时，且smsSendStatus = true时，必需 └ phone_call_result String 可选 TO_HOME 电联结果 NOT_CONNECT, 未接通; TO_HOME, 送货上门; TO_CABINET, 需入库入柜 └ tms_cp_code String 必须 STO 快递公司资源编码 └ business_type String 必须 1 业务类型（1-送货上门） phone_call_info_list TmsPhoneCallInfoRequest [] 可选电联列表电联信息 └ phone_call_type String 可选 NORMAL 电联属性，phoneCallInfo有值时，必需。SMART 智能云呼; NORMAL, 普通 └ hang_up_type String 可选 CUSTOMER_HAND_UP 挂断状态，phoneCallInfo有值时，必需。CUSTOMER_HAND_UP,消费者挂断；SENDER_HANG_UP,小件员挂断 └ phone_chat_url String 可选 http://ssss.xxxx.com/xxx.mp3 电联语音文件，用于客诉场景定责使用 └ phone_call_demand_change_time String 可选 2023-12-30 12:00:00 电联用户后，用户确认需要进行改派时，操作改派的时间 └ connect_time String 可选 2023-12-30 12:00:00 接通时间 └ phone_call_result_remark String 可选放门卫处，放楼下便利店消费者电联需求描述 └ connection_status String 可选 CONNECTED 通话状态，phoneCallInfo有值时，必需。NOT _CONNECT, 未拨通；CONNECTED，已接通； NOBODY_ANSWER,无人接听 └ call_time String 可选 2023-12-30 12:00:00 拨打时间。phoneCallInfo有值时，必需 └ hang_up_time String 可选 2023-12-30 12:00:00 挂断时间 └ delivery_result_remark String 可选签收备注信息上门签收描述 └ supplier_id String 可选 234343 淘天物流服务商 └ delivery_code String 可选 SF001 服务商配资源唯一编码 process TmsProcessRequest 可选状态回告 └ process_status String 可选 COLLECT ACCEPT=下沉指令接单成功 ACCEPTFAILED=接单失败 COLLECT=揽收（商家仓出库揽收）SINKSUCCESS下沉成功 SINKFAILED下沉失败 REV_DELIVERY=接收商家放行指令 STA_DELIVERY=开始放行作业 REFUSE=买家拒签 DEEXCEPTION=派送异常 RETURN=拦截退回 OTHER=其他异常 └ site_id String 可选 3434 服务商网点ID └ site_name String 可选 **网点服务商网点名称 └ site_address String 可选服务商网点地址服务商网点地址 └ failed_reason String 可选 AREA_NOT_ENOUGH_ AREA_NOT_ENOUGH_=可用面积不足 CAPACITY_NOT_ENOUGH=容量不足 SITE_ERROR=网点运营异常 OTHER=其他 └ operate_time String 可选 2023-12-30 12:00:00 当前状态操作时间(YYYY-MM-DD HH:MM:SS) └ operate_info String 可选操作内容操作内容 └ feature String 可选 {"self_pick_reason":"1","staOrderCode":"31212","out_biz_product_code":"服务产品code","weight":"123"} 拓展信息 └ new_mail_no String 可选 KD12312321 新运单号，转寄/退回换单等节点发生换运单号操作，需上报新运单号 sender ContacterRequest 可选张三发件人信息 └ province String 可选北京，上海省 └ province_id String 可选 440000 省id └ city String 可选北京市城市 └ city_id String 可选 443000 城市id └ district String 可选余杭区区 └ district_id String 可选 443550 区id └ street String 可选五常街道街道 └ street_id String 可选 443222 四级地址id item_list TmsServiceSyncItemInfoRequest [] 可选商品明细商品明细 └ order_line String 可选 XXXXX 货品行id └ item_name String 可选 XX衣服商品名称 └ sn String 可选 SN1,SN2,SN3 SN └ imei String 可选 IMEI1,IMEI2 imei

名称	类型	示例值	描述
suc	Boolean	true	校验成功或者异常
biz_error_message	String	单据不存在	错误码描述
biz_error_code	String	10000	错误码标识
retry	Boolean	true	是否可重试

JAVA
.NET
PHP
CURL
Python
C/C++
NodeJS

TaobaoClient client = new DefaultTaobaoClient(url, appkey, secret);
LogisticsExpressServiceSyncRequest req = new LogisticsExpressServiceSyncRequest();
LogisticsExpressServiceSyncRequest.TmsServiceSyncRequest obj1 = new LogisticsExpressServiceSyncRequest.TmsServiceSyncRequest();
obj1.setServiceType("1");
obj1.setTmsBrandCode("STO");
obj1.setLogisticsDetailDesc("【站点】已经揽收该包裹");
obj1.setSendSignType("1");
obj1.setBizCode("342342424");
List<LogisticsExpressServiceSyncRequest.TmsPictureInfoRequest> list3 = new ArrayList<LogisticsExpressServiceSyncRequest.TmsPictureInfoRequest>();
LogisticsExpressServiceSyncRequest.TmsPictureInfoRequest obj4 = new LogisticsExpressServiceSyncRequest.TmsPictureInfoRequest();
list3.add(obj4);
obj4.setPicUrl("http://ssss.xxxx.com/xxx.jpg");
obj4.setPicUploadTime("2023-12-30 12:00:00");
obj4.setPicType("1");
obj4.setPicStd("A100001");
obj1.setPictureInfoList(list3);
obj1.setOperateTime("2023-12-30 12:00:00");
obj1.setDeliveryResult("TO_HOME");
obj1.setMailNo("234234234");
obj1.setServiceState("1");
List<LogisticsExpressServiceSyncRequest.TmsSmsInfoRequest> list6 = new ArrayList<LogisticsExpressServiceSyncRequest.TmsSmsInfoRequest>();
LogisticsExpressServiceSyncRequest.TmsSmsInfoRequest obj7 = new LogisticsExpressServiceSyncRequest.TmsSmsInfoRequest();
list6.add(obj7);
obj7.setSmsSendTime("2023-12-30 12:00:00");
obj7.setSmsSendStatus(true);
obj7.setSmsText("已到达，请签收");
obj1.setSmsInfoList(list6);
obj1.setPhoneCallResult("TO_HOME");
obj1.setTmsCpCode("STO");
obj1.setBusinessType("1");
List<LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequest> list9 = new ArrayList<LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequest>();
LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequest obj10 = new LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequest();
list9.add(obj10);
obj10.setPhoneCallType("NORMAL");
obj10.setHangUpType("CUSTOMER_HAND_UP");
obj10.setPhoneChatUrl("http://ssss.xxxx.com/xxx.mp3");
obj10.setPhoneCallDemandChangeTime("2023-12-30 12:00:00");
obj10.setConnectTime("2023-12-30 12:00:00");
obj10.setPhoneCallResultRemark("放门卫处，放楼下便利店");
obj10.setConnectionStatus("CONNECTED");
obj10.setCallTime("2023-12-30 12:00:00");
obj10.setHangUpTime("2023-12-30 12:00:00");
obj1.setPhoneCallInfoList(list9);
obj1.setDeliveryResultRemark("签收备注信息");
obj1.setSupplierId("234343");
obj1.setDeliveryCode("SF001");
LogisticsExpressServiceSyncRequest.TmsProcessRequest obj11 = new LogisticsExpressServiceSyncRequest.TmsProcessRequest();
obj11.setProcessStatus("COLLECT");
obj11.setSiteId("3434");
obj11.setSiteName("**网点");
obj11.setSiteAddress("服务商网点地址");
obj11.setFailedReason("AREA_NOT_ENOUGH_");
obj11.setOperateTime("2023-12-30 12:00:00");
obj11.setOperateInfo("操作内容");
obj1.setProcess(obj11);
obj1.setFeature("{\"self_pick_reason\":\"1\",\"staOrderCode\":\"31212\",\"out_biz_product_code\":\"服务产品code\",\"weight\":\"123\"}");
obj1.setNewMailNo("KD12312321");
LogisticsExpressServiceSyncRequest.ContacterRequest obj12 = new LogisticsExpressServiceSyncRequest.ContacterRequest();
obj12.setProvince("北京，上海");
obj12.setProvinceId("440000");
obj12.setCity("北京市");
obj12.setCityId("443000");
obj12.setDistrict("余杭区");
obj12.setDistrictId("443550");
obj12.setStreet("五常街道");
obj12.setStreetId("443222");
obj1.setSender(obj12);
List<LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequest> list14 = new ArrayList<LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequest>();
LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequest obj15 = new LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequest();
list14.add(obj15);
obj15.setOrderLine("XXXXX");
obj15.setItemName("XX衣服");
obj15.setSn("SN1,SN2,SN3");
obj15.setImei("IMEI1,IMEI2");
obj1.setItemList(list14);
req.setTmsServiceSyncRequest(obj1);
LogisticsExpressServiceSyncResponse rsp = client.execute(req);
System.out.println(rsp.getBody());

ITopClient client = new DefaultTopClient(url, appkey, secret);
LogisticsExpressServiceSyncRequest req = new LogisticsExpressServiceSyncRequest();
LogisticsExpressServiceSyncRequest.TmsServiceSyncRequestDomain obj1 = new LogisticsExpressServiceSyncRequest.TmsServiceSyncRequestDomain();
obj1.ServiceType = "1";
obj1.TmsBrandCode = "STO";
obj1.LogisticsDetailDesc = "【站点】已经揽收该包裹";
obj1.SendSignType = "1";
obj1.BizCode = "342342424";
List<LogisticsExpressServiceSyncRequest.TmsPictureInfoRequestDomain> list3 = new List<LogisticsExpressServiceSyncRequest.TmsPictureInfoRequestDomain>();
LogisticsExpressServiceSyncRequest.TmsPictureInfoRequestDomain obj4 = new LogisticsExpressServiceSyncRequest.TmsPictureInfoRequestDomain();
list3.Add(obj4);
obj4.PicUrl = "http://ssss.xxxx.com/xxx.jpg";
obj4.PicUploadTime = "2023-12-30 12:00:00";
obj4.PicType = "1";
obj4.PicStd = "A100001";
obj1.PictureInfoList= list3;
obj1.OperateTime = "2023-12-30 12:00:00";
obj1.DeliveryResult = "TO_HOME";
obj1.MailNo = "234234234";
obj1.ServiceState = "1";
List<LogisticsExpressServiceSyncRequest.TmsSmsInfoRequestDomain> list6 = new List<LogisticsExpressServiceSyncRequest.TmsSmsInfoRequestDomain>();
LogisticsExpressServiceSyncRequest.TmsSmsInfoRequestDomain obj7 = new LogisticsExpressServiceSyncRequest.TmsSmsInfoRequestDomain();
list6.Add(obj7);
obj7.SmsSendTime = "2023-12-30 12:00:00";
obj7.SmsSendStatus = true;
obj7.SmsText = "已到达，请签收";
obj1.SmsInfoList= list6;
obj1.PhoneCallResult = "TO_HOME";
obj1.TmsCpCode = "STO";
obj1.BusinessType = "1";
List<LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequestDomain> list9 = new List<LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequestDomain>();
LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequestDomain obj10 = new LogisticsExpressServiceSyncRequest.TmsPhoneCallInfoRequestDomain();
list9.Add(obj10);
obj10.PhoneCallType = "NORMAL";
obj10.HangUpType = "CUSTOMER_HAND_UP";
obj10.PhoneChatUrl = "http://ssss.xxxx.com/xxx.mp3";
obj10.PhoneCallDemandChangeTime = "2023-12-30 12:00:00";
obj10.ConnectTime = "2023-12-30 12:00:00";
obj10.PhoneCallResultRemark = "放门卫处，放楼下便利店";
obj10.ConnectionStatus = "CONNECTED";
obj10.CallTime = "2023-12-30 12:00:00";
obj10.HangUpTime = "2023-12-30 12:00:00";
obj1.PhoneCallInfoList= list9;
obj1.DeliveryResultRemark = "签收备注信息";
obj1.SupplierId = "234343";
obj1.DeliveryCode = "SF001";
LogisticsExpressServiceSyncRequest.TmsProcessRequestDomain obj11 = new LogisticsExpressServiceSyncRequest.TmsProcessRequestDomain();
obj11.ProcessStatus = "COLLECT";
obj11.SiteId = "3434";
obj11.SiteName = "**网点";
obj11.SiteAddress = "服务商网点地址";
obj11.FailedReason = "AREA_NOT_ENOUGH_";
obj11.OperateTime = "2023-12-30 12:00:00";
obj11.OperateInfo = "操作内容";
obj1.Process= obj11;
obj1.Feature = "{\"self_pick_reason\":\"1\",\"staOrderCode\":\"31212\",\"out_biz_product_code\":\"服务产品code\",\"weight\":\"123\"}";
obj1.NewMailNo = "KD12312321";
LogisticsExpressServiceSyncRequest.ContacterRequestDomain obj12 = new LogisticsExpressServiceSyncRequest.ContacterRequestDomain();
obj12.Province = "北京，上海";
obj12.ProvinceId = "440000";
obj12.City = "北京市";
obj12.CityId = "443000";
obj12.District = "余杭区";
obj12.DistrictId = "443550";
obj12.Street = "五常街道";
obj12.StreetId = "443222";
obj1.Sender= obj12;
List<LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequestDomain> list14 = new List<LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequestDomain>();
LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequestDomain obj15 = new LogisticsExpressServiceSyncRequest.TmsServiceSyncItemInfoRequestDomain();
list14.Add(obj15);
obj15.OrderLine = "XXXXX";
obj15.ItemName = "XX衣服";
obj15.Sn = "SN1,SN2,SN3";
obj15.Imei = "IMEI1,IMEI2";
obj1.ItemList= list14;
req.TmsServiceSyncRequest_ = obj1;
LogisticsExpressServiceSyncResponse rsp = client.Execute(req);
Console.WriteLine(rsp.Body);

$c = new TopClient;
$c->appkey = $appkey;
$c->secretKey = $secret;
$req = new LogisticsExpressServiceSyncRequest;
$tms_service_sync_request = new TmsServiceSyncRequest;
$tms_service_sync_request->service_type="1";
$tms_service_sync_request->tms_brand_code="STO";
$tms_service_sync_request->logistics_detail_desc="【站点】已经揽收该包裹";
$tms_service_sync_request->send_sign_type="1";
$tms_service_sync_request->biz_code="342342424";
$picture_info_list = new TmsPictureInfoRequest;
$picture_info_list->pic_url="http://ssss.xxxx.com/xxx.jpg";
$picture_info_list->pic_upload_time="2023-12-30 12:00:00";
$picture_info_list->pic_type="1";
$picture_info_list->pic_std="A100001";
$tms_service_sync_request->picture_info_list = $picture_info_list;
$tms_service_sync_request->operate_time="2023-12-30 12:00:00";
$tms_service_sync_request->delivery_result="TO_HOME";
$tms_service_sync_request->mail_no="234234234";
$tms_service_sync_request->service_state="1";
$sms_info_list = new TmsSmsInfoRequest;
$sms_info_list->sms_send_time="2023-12-30 12:00:00";
$sms_info_list->sms_send_status="true";
$sms_info_list->sms_text="已到达，请签收";
$tms_service_sync_request->sms_info_list = $sms_info_list;
$tms_service_sync_request->phone_call_result="TO_HOME";
$tms_service_sync_request->tms_cp_code="STO";
$tms_service_sync_request->business_type="1";
$phone_call_info_list = new TmsPhoneCallInfoRequest;
$phone_call_info_list->phone_call_type="NORMAL";
$phone_call_info_list->hang_up_type="CUSTOMER_HAND_UP";
$phone_call_info_list->phone_chat_url="http://ssss.xxxx.com/xxx.mp3";
$phone_call_info_list->phone_call_demand_change_time="2023-12-30 12:00:00";
$phone_call_info_list->connect_time="2023-12-30 12:00:00";
$phone_call_info_list->phone_call_result_remark="放门卫处，放楼下便利店";
$phone_call_info_list->connection_status="CONNECTED";
$phone_call_info_list->call_time="2023-12-30 12:00:00";
$phone_call_info_list->hang_up_time="2023-12-30 12:00:00";
$tms_service_sync_request->phone_call_info_list = $phone_call_info_list;
$tms_service_sync_request->delivery_result_remark="签收备注信息";
$tms_service_sync_request->supplier_id="234343";
$tms_service_sync_request->delivery_code="SF001";
$process = new TmsProcessRequest;
$process->process_status="COLLECT";
$process->site_id="3434";
$process->site_name="**网点";
$process->site_address="服务商网点地址";
$process->failed_reason="AREA_NOT_ENOUGH_";
$process->operate_time="2023-12-30 12:00:00";
$process->operate_info="操作内容";
$tms_service_sync_request->process = $process;
$tms_service_sync_request->feature="{\"self_pick_reason\":\"1\",\"staOrderCode\":\"31212\",\"out_biz_product_code\":\"服务产品code\",\"weight\":\"123\"}";
$tms_service_sync_request->new_mail_no="KD12312321";
$sender = new ContacterRequest;
$sender->province="北京，上海";
$sender->province_id="440000";
$sender->city="北京市";
$sender->city_id="443000";
$sender->district="余杭区";
$sender->district_id="443550";
$sender->street="五常街道";
$sender->street_id="443222";
$tms_service_sync_request->sender = $sender;
$item_list = new TmsServiceSyncItemInfoRequest;
$item_list->order_line="XXXXX";
$item_list->item_name="XX衣服";
$item_list->sn="SN1,SN2,SN3";
$item_list->imei="IMEI1,IMEI2";
$tms_service_sync_request->item_list = $item_list;
$req->setTmsServiceSyncRequest(json_encode($tms_service_sync_request));
$resp = $c->execute($req);

curl -X POST 'http://gw.api.taobao.com/router/rest' \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'app_key=12129701' \
-d 'format=json' \
-d 'method=taobao.logistics.express.service.sync' \
-d 'partner_id=apidoc' \
-d 'sign=289BEBAE5FF2D213B5C14C6D73240D66' \
-d 'sign_method=hmac' \
-d 'timestamp=2025-04-24+12%3A10%3A27' \
-d 'v=2.0' \
-d 'tms_service_sync_request=null'

# -*- coding: utf-8 -*-
import top.api

req=top.api.LogisticsExpressServiceSyncRequest(url,port)
req.set_app_info(top.appinfo(appkey,secret))

req.tms_service_sync_request="数据结构示例JSON格式"
try:
	resp= req.getResponse()
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"taobao.logistics.express.service.sync");
add_param(pRequest,"tms_service_sync_request","数据结构JSON示例");
pResponse = top_execute(pClient,pRequest,NULL);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('taobao.logistics.express.service.sync', {
	'tms_service_sync_request':'数据结构JSON示例'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

XML示例
JSON示例

<logistics_express_service_sync_response>
    <suc>true</suc>
    <biz_error_message>单据不存在</biz_error_message>
    <biz_error_code>10000</biz_error_code>
    <retry>true</retry>
</logistics_express_service_sync_response>

{
    "logistics_express_service_sync_response":{
        "suc":true,
        "biz_error_message":"单据不存在",
        "biz_error_code":"10000",
        "retry":true
    }
}

XML示例
JSON示例

<error_response>
    <code>50</code>
    <msg>Remote service error</msg>
    <sub_code>isv.invalid-parameter</sub_code>
    <sub_msg>非法参数</sub_msg>
</error_response>

{
	"error_response":{
		"msg":"Remote service error",
		"code":50,
		"sub_msg":"非法参数",
		"sub_code":"isv.invalid-parameter"
	}
}

错误码	错误描述	解决方案

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taobao.logistics.express.service.sync (服务信息回告接口)

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