淘宝开放平台

请求地址：

环境	HTTP请求地址	HTTPS请求地址
正式环境	http://gw.api.taobao.com/router/rest	https://eco.taobao.com/router/rest

公共请求参数：

名称	类型	是否必须	描述
method	String	是	API接口名称。
app_key	String	是	TOP分配给应用的AppKey。
target_app_key	String	否	被调用的目标AppKey，仅当被调用的API为第三方ISV提供时有效。
sign_method	String	是	签名的摘要算法，可选值为：hmac，md5。
sign	String	是	API输入参数签名结果，签名算法介绍请点击这里。
session	String	否	用户登录授权成功后，TOP颁发给应用的授权信息，详细介绍请点击这里。当此API的标签上注明：“需要授权”，则此参数必传；“不需要授权”，则此参数不需要传；“可选授权”，则此参数为可选。
timestamp	String	是	时间戳，格式为yyyy-MM-dd HH:mm:ss，时区为GMT+8，例如：2015-01-01 12:00:00。淘宝API服务端允许客户端请求最大时间误差为10分钟。
format	String	否	响应格式。默认为xml格式，可选值：xml，json。
v	String	是	API协议版本，可选值：2.0。
partner_id	String	否	合作伙伴身份标识。
simplify	Boolean	否	是否采用精简JSON返回格式，仅当format=json时有效，默认值为：false。

名称	类型	是否必须	示例值	更多限制	描述
refund_order_create_request	RefundOrderCreateRequest	可选			逆向订单请求参数
└ biz_claim_type Number 必须 1 退款类型 1 仅退款 3 退货退款 proof_picture_list ProofPictureRequest [] 可选退款图片凭证对象退款图片凭证 └ pict_url String 可选 https://img.alicdn.com/imgextra/i3/2206686532409/O1CN011TfMnqKnEYKwrmQ_!!2206686532409-2-picassoopen.png 退款图片url └ tb_sub_order_id String 必须 ET123132 子订单号 └ buyer_message String 可选不想要了买家留言 └ out_order_id String 必须 123131 外部订单号 └ reason_text_id Number 必须 10011 理由文本id └ refund_item_total_price Number 必须 100 退款金额 └ refund_amount Number 必须 1 退款数量 proof_video_list ProofVideoRequest [] 可选视频列表视频凭证 └ video_id Number 可选 123131331 上传的视频Id └ video_play_url String 可选 https://img.alicdn.com/imgextra/i1/4099880363/O1CN010uGcSt1EYIHui0qwI_!!4099880363-0-scmitem6000.jpg 上传视频的外放链接 └ out_biz_id String 必须 1231233 请求幂等key └ goods_status Number 可选 2 货物状态 1:未收到货 2:已收到货

名称	类型	示例值	描述
result	Result		返回值对象
└ code String success 错误码 data RefundOrderResult 逆向订单创单对象 └ out_order_id String 12313212 外部订单号 └ tb_order_id String ET12313 淘宝主订单号 └ tb_sub_order_id String ET13123 淘宝子订单号 └ refund_order_id String ER123231 退款单号 └ refund_status Number 2 退款单状态;2=退款成功 3=退款取消 4=卖家拒绝 └ out_biz_id String order_11231312 请求幂等key └ success Boolean true 是否成功 └ message String success 返回消息

JAVA
.NET
PHP
CURL
Python
C/C++
NodeJS

TaobaoClient client = new DefaultTaobaoClient(url, appkey, secret);
EppRefundCreateRequest req = new EppRefundCreateRequest();
EppRefundCreateRequest.RefundOrderCreateRequest obj1 = new EppRefundCreateRequest.RefundOrderCreateRequest();
obj1.setBizClaimType(1L);
List<EppRefundCreateRequest.ProofPictureRequest> list3 = new ArrayList<EppRefundCreateRequest.ProofPictureRequest>();
EppRefundCreateRequest.ProofPictureRequest obj4 = new EppRefundCreateRequest.ProofPictureRequest();
list3.add(obj4);
obj4.setPictUrl("https://img.alicdn.com/imgextra/i3/2206686532409/O1CN011TfMnqKnEYKwrmQ_!!2206686532409-2-picassoopen.png");
obj1.setProofPictureList(list3);
obj1.setTbSubOrderId("ET123132");
obj1.setBuyerMessage("不想要了");
obj1.setOutOrderId("123131");
obj1.setReasonTextId(10011L);
obj1.setRefundItemTotalPrice(100L);
obj1.setRefundAmount(1L);
List<EppRefundCreateRequest.ProofVideoRequest> list6 = new ArrayList<EppRefundCreateRequest.ProofVideoRequest>();
EppRefundCreateRequest.ProofVideoRequest obj7 = new EppRefundCreateRequest.ProofVideoRequest();
list6.add(obj7);
obj7.setVideoId(123131331L);
obj7.setVideoPlayUrl("https://img.alicdn.com/imgextra/i1/4099880363/O1CN010uGcSt1EYIHui0qwI_!!4099880363-0-scmitem6000.jpg");
obj1.setProofVideoList(list6);
obj1.setOutBizId("1231233");
obj1.setGoodsStatus(2L);
req.setRefundOrderCreateRequest(obj1);
EppRefundCreateResponse rsp = client.execute(req);
System.out.println(rsp.getBody());

ITopClient client = new DefaultTopClient(url, appkey, secret);
EppRefundCreateRequest req = new EppRefundCreateRequest();
EppRefundCreateRequest.RefundOrderCreateRequestDomain obj1 = new EppRefundCreateRequest.RefundOrderCreateRequestDomain();
obj1.BizClaimType = 1L;
List<EppRefundCreateRequest.ProofPictureRequestDomain> list3 = new List<EppRefundCreateRequest.ProofPictureRequestDomain>();
EppRefundCreateRequest.ProofPictureRequestDomain obj4 = new EppRefundCreateRequest.ProofPictureRequestDomain();
list3.Add(obj4);
obj4.PictUrl = "https://img.alicdn.com/imgextra/i3/2206686532409/O1CN011TfMnqKnEYKwrmQ_!!2206686532409-2-picassoopen.png";
obj1.ProofPictureList= list3;
obj1.TbSubOrderId = "ET123132";
obj1.BuyerMessage = "不想要了";
obj1.OutOrderId = "123131";
obj1.ReasonTextId = 10011L;
obj1.RefundItemTotalPrice = 100L;
obj1.RefundAmount = 1L;
List<EppRefundCreateRequest.ProofVideoRequestDomain> list6 = new List<EppRefundCreateRequest.ProofVideoRequestDomain>();
EppRefundCreateRequest.ProofVideoRequestDomain obj7 = new EppRefundCreateRequest.ProofVideoRequestDomain();
list6.Add(obj7);
obj7.VideoId = 123131331L;
obj7.VideoPlayUrl = "https://img.alicdn.com/imgextra/i1/4099880363/O1CN010uGcSt1EYIHui0qwI_!!4099880363-0-scmitem6000.jpg";
obj1.ProofVideoList= list6;
obj1.OutBizId = "1231233";
obj1.GoodsStatus = 2L;
req.RefundOrderCreateRequest_ = obj1;
EppRefundCreateResponse rsp = client.Execute(req);
Console.WriteLine(rsp.Body);

$c = new TopClient;
$c->appkey = $appkey;
$c->secretKey = $secret;
$req = new EppRefundCreateRequest;
$refund_order_create_request = new RefundOrderCreateRequest;
$refund_order_create_request->biz_claim_type="1";
$proof_picture_list = new ProofPictureRequest;
$proof_picture_list->pict_url="https://img.alicdn.com/imgextra/i3/2206686532409/O1CN011TfMnqKnEYKwrmQ_!!2206686532409-2-picassoopen.png";
$refund_order_create_request->proof_picture_list = $proof_picture_list;
$refund_order_create_request->tb_sub_order_id="ET123132";
$refund_order_create_request->buyer_message="不想要了";
$refund_order_create_request->out_order_id="123131";
$refund_order_create_request->reason_text_id="10011";
$refund_order_create_request->refund_item_total_price="100";
$refund_order_create_request->refund_amount="1";
$proof_video_list = new ProofVideoRequest;
$proof_video_list->video_id="123131331";
$proof_video_list->video_play_url="https://img.alicdn.com/imgextra/i1/4099880363/O1CN010uGcSt1EYIHui0qwI_!!4099880363-0-scmitem6000.jpg";
$refund_order_create_request->proof_video_list = $proof_video_list;
$refund_order_create_request->out_biz_id="1231233";
$refund_order_create_request->goods_status="2";
$req->setRefundOrderCreateRequest(json_encode($refund_order_create_request));
$resp = $c->execute($req);

curl -X POST 'http://gw.api.taobao.com/router/rest' \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'app_key=12129701' \
-d 'format=json' \
-d 'method=taobao.epp.refund.create' \
-d 'partner_id=apidoc' \
-d 'sign=5C5BCCA85E38DB65815E4B09D8CA98C9' \
-d 'sign_method=hmac' \
-d 'timestamp=2025-05-06+13%3A43%3A42' \
-d 'v=2.0' \
-d 'refund_order_create_request=null'

# -*- coding: utf-8 -*-
import top.api

req=top.api.EppRefundCreateRequest(url,port)
req.set_app_info(top.appinfo(appkey,secret))

req.refund_order_create_request="数据结构示例JSON格式"
try:
	resp= req.getResponse()
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"taobao.epp.refund.create");
add_param(pRequest,"refund_order_create_request","数据结构JSON示例");
pResponse = top_execute(pClient,pRequest,NULL);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('taobao.epp.refund.create', {
	'refund_order_create_request':'数据结构JSON示例'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

XML示例
JSON示例

<epp_refund_create_response>
    <result>
        <code>success</code>
        <data>
            <out_order_id>12313212</out_order_id>
            <tb_order_id>ET12313</tb_order_id>
            <tb_sub_order_id>ET13123</tb_sub_order_id>
            <refund_order_id>ER123231</refund_order_id>
            <refund_status>2</refund_status>
            <out_biz_id>order_11231312</out_biz_id>
        </data>
        <success>true</success>
        <message>success</message>
    </result>
</epp_refund_create_response>

{
    "epp_refund_create_response":{
        "result":{
            "code":"success",
            "data":{
                "out_order_id":"12313212",
                "tb_order_id":"ET12313",
                "tb_sub_order_id":"ET13123",
                "refund_order_id":"ER123231",
                "refund_status":2,
                "out_biz_id":"order_11231312"
            },
            "success":true,
            "message":"success"
        }
    }
}

XML示例
JSON示例

<error_response>
    <code>50</code>
    <msg>Remote service error</msg>
    <sub_code>isv.invalid-parameter</sub_code>
    <sub_msg>非法参数</sub_msg>
</error_response>

{
	"error_response":{
		"msg":"Remote service error",
		"code":50,
		"sub_msg":"非法参数",
		"sub_code":"isv.invalid-parameter"
	}
}

错误码	错误描述	解决方案

API测试工具错误码查询工具 SDK下载

阿里通信API

taobao.epp.refund.create (逆向订单提交)

公共参数

请求参数

响应参数

请求示例

响应示例

异常示例

错误码解释

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