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请求地址：

环境	HTTP请求地址	HTTPS请求地址
正式环境	http://gw.api.taobao.com/router/rest	https://eco.taobao.com/router/rest

公共请求参数：

名称	类型	是否必须	描述
method	String	是	API接口名称。
app_key	String	是	TOP分配给应用的AppKey。
target_app_key	String	否	被调用的目标AppKey，仅当被调用的API为第三方ISV提供时有效。
sign_method	String	是	签名的摘要算法，可选值为：hmac，md5。
sign	String	是	API输入参数签名结果，签名算法介绍请点击这里。
session	String	否	用户登录授权成功后，TOP颁发给应用的授权信息，详细介绍请点击这里。当此API的标签上注明：“需要授权”，则此参数必传；“不需要授权”，则此参数不需要传；“可选授权”，则此参数为可选。
timestamp	String	是	时间戳，格式为yyyy-MM-dd HH:mm:ss，时区为GMT+8，例如：2015-01-01 12:00:00。淘宝API服务端允许客户端请求最大时间误差为10分钟。
format	String	否	响应格式。默认为xml格式，可选值：xml，json。
v	String	是	API协议版本，可选值：2.0。
partner_id	String	否	合作伙伴身份标识。
simplify	Boolean	否	是否采用精简JSON返回格式，仅当format=json时有效，默认值为：false。

名称	类型	是否必须	示例值	更多限制	描述
parent_biz_order_id	Number	必须	13412345678		Taobao主交易订单ID

名称	类型	示例值	描述
service_task_packet	ServiceTaskPacket		ServicePacket
└ desc String 描述描述 service_list ServiceTaskDO [] 服务工单DO └ service_count Number 1 服务次数 └ buy_amount Number 1 购买的商品数量 └ service_phone String 13888888888 服务电话 └ service_name String 安装服务服务名称 └ auction_price Number 111 商品价格 └ buyer_mobile String 买家电话买家电话 └ apply_date Date 2000-01-01 00:00:00 申请日期 └ buyer_address String 买家地址买家地址 └ seller_nick String 卖家nick 卖家nick └ ext_price Number 111 扩展价格 └ tp_feedback_info String 服务商反馈信息服务商反馈信息 └ auction_serial_num String 111 商品序列号 └ seller_phone String 111 卖家电话 └ task_status Number 1 工单状态 └ task_type Number 1 工单类型 └ receive_time Date 2000-01-01 00:00:00 收货日期 └ pay_time Date 2000-01-01 00:00:00 付款时间 └ pay_time_number Number 111 付款时间 └ effect_date Date 2000-01-01 00:00:00 生效日期 └ gmt_create Date 2000-01-01 00:00:00 创建时间 └ category String 类目类目 └ flag Number 1 异常标识 └ auction_id Number 111 商品编号 └ tp_name String its服务商服务提供商名称 └ expect_date Date 2000-01-01 00:00:00 期望日期 └ cancel_memo String cancel_memo 服务取消备注 └ seller_id Number 111 卖家id └ canceler String canceler 服务取消人 └ service_product String 服务产品服务产品 └ expire_date Date 2000-01-01 00:00:00 失效日期 └ memo String 备注信息备注信息 └ task_price Number 111 商品价格 └ order_relation_id Number 111 订购关系ID └ attribute String 属性属性 └ receive_time_number Number 111 收货日期 └ buyer_zip_code String 121 买家邮编 └ id Number 1 合同id └ buyer_phone String 111 买家电话 └ gmt_modify Date 2000-01-01 00:00:00 修改时间 └ name String 工单名称工单名称 └ effect_date_number Number 111 生效日期 └ expire_date_number Number 111 失效日期 └ expect_date_number Number 111 期望日期 └ apply_date_number Number 111 申请日期 └ task_memo String 工单描述工单描述 └ life_cycle Number 1 有效期 └ auction_name String 商品名称商品名称 └ contract_id Number 11111 合同id └ buyer_name String 买家名称买家名称 └ buyer_mail String 12@taobao.com 买家邮箱 └ parent_biz_order_id Number 111 主交易订单编号 └ biz_order_id Number 111 交易订单编号 └ shop_name String 店铺名称店铺名称 └ model_number String 111 型号 └ seller_mobile String 111 卖家手机 └ brand String 品牌品牌 └ service_order_id Number 111 服务订单编号 └ tp_id Number 111 供应商编号 └ cancel_date Date 2000-01-01 00:00:00 服务取消时间 └ auction_sku_properties String {"@type":"java.util.HashMap","灯头数(个)":3,"灯罩主材质":"不锈钢","长度(cm)":10,"灯身主材质":"不锈钢","高度(cm)":"0-15","父类目":"吊灯","类目":"风扇吊灯"} auctionSkuProperties └ actual_total_fee Number 100 actualTotalFee └ buyer_location Number 111 买家location └ name String name 服务名字

JAVA
.NET
PHP
CURL
Python
C/C++
NodeJS

TaobaoClient client = new DefaultTaobaoClient(url, appkey, secret);
TmallServicecenterTaskGetRequest req = new TmallServicecenterTaskGetRequest();
req.setParentBizOrderId(13412345678L);
TmallServicecenterTaskGetResponse rsp = client.execute(req, sessionKey);
System.out.println(rsp.getBody());

ITopClient client = new DefaultTopClient(url, appkey, secret);
TmallServicecenterTaskGetRequest req = new TmallServicecenterTaskGetRequest();
req.ParentBizOrderId = 13412345678L;
TmallServicecenterTaskGetResponse rsp = client.Execute(req, sessionKey);
Console.WriteLine(rsp.Body);

$c = new TopClient;
$c->appkey = $appkey;
$c->secretKey = $secret;
$req = new TmallServicecenterTaskGetRequest;
$req->setParentBizOrderId("13412345678");
$resp = $c->execute($req, $sessionKey);

curl -X POST 'http://gw.api.taobao.com/router/rest' \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'app_key=12129701' \
-d 'format=json' \
-d 'method=tmall.servicecenter.task.get' \
-d 'partner_id=apidoc' \
-d 'session=4f70b509-c0b7-4f6c-bd3c-1db2ce222922' \
-d 'sign=EFC4923B844BD91DC7A04787037E0DAE' \
-d 'sign_method=hmac' \
-d 'timestamp=2025-05-10+17%3A41%3A51' \
-d 'v=2.0' \
-d 'parent_biz_order_id=13412345678'

# -*- coding: utf-8 -*-
import top.api

req=top.api.TmallServicecenterTaskGetRequest(url,port)
req.set_app_info(top.appinfo(appkey,secret))

req.parent_biz_order_id=13412345678
try:
	resp= req.getResponse(sessionkey)
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"tmall.servicecenter.task.get");
add_param(pRequest,"parent_biz_order_id","13412345678");
pResponse = top_execute(pClient,pRequest,sessionKey);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('tmall.servicecenter.task.get', {
	'parent_biz_order_id':'13412345678'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

XML示例
JSON示例

<tmall_servicecenter_task_get_response>
    <service_task_packet>
        <desc>描述</desc>
        <service_list>
            <service_task_d_o>
                <service_count>1</service_count>
                <buy_amount>1</buy_amount>
                <service_phone>13888888888</service_phone>
                <service_name>安装服务</service_name>
                <auction_price>111</auction_price>
                <buyer_mobile>买家电话</buyer_mobile>
                <apply_date>2000-01-01 00:00:00</apply_date>
                <buyer_address>买家地址</buyer_address>
                <seller_nick>卖家nick</seller_nick>
                <ext_price>111</ext_price>
                <tp_feedback_info>服务商反馈信息</tp_feedback_info>
                <auction_serial_num>111</auction_serial_num>
                <seller_phone>111</seller_phone>
                <task_status>1</task_status>
                <task_type>1</task_type>
                <receive_time>2000-01-01 00:00:00</receive_time>
                <pay_time>2000-01-01 00:00:00</pay_time>
                <pay_time_number>111</pay_time_number>
                <effect_date>2000-01-01 00:00:00</effect_date>
                <gmt_create>2000-01-01 00:00:00</gmt_create>
                <category>类目</category>
                <flag>1</flag>
                <auction_id>111</auction_id>
                <tp_name>its服务商</tp_name>
                <expect_date>2000-01-01 00:00:00</expect_date>
                <cancel_memo>cancel_memo</cancel_memo>
                <seller_id>111</seller_id>
                <canceler>canceler</canceler>
                <service_product>服务产品</service_product>
                <expire_date>2000-01-01 00:00:00</expire_date>
                <memo>备注信息</memo>
                <task_price>111</task_price>
                <order_relation_id>111</order_relation_id>
                <attribute>属性</attribute>
                <receive_time_number>111</receive_time_number>
                <buyer_zip_code>121</buyer_zip_code>
                <id>1</id>
                <buyer_phone>111</buyer_phone>
                <gmt_modify>2000-01-01 00:00:00</gmt_modify>
                <name>工单名称</name>
                <effect_date_number>111</effect_date_number>
                <expire_date_number>111</expire_date_number>
                <expect_date_number>111</expect_date_number>
                <apply_date_number>111</apply_date_number>
                <task_memo>工单描述</task_memo>
                <life_cycle>1</life_cycle>
                <auction_name>商品名称</auction_name>
                <contract_id>11111</contract_id>
                <buyer_name>买家名称</buyer_name>
                <buyer_mail>12@taobao.com</buyer_mail>
                <parent_biz_order_id>111</parent_biz_order_id>
                <biz_order_id>111</biz_order_id>
                <shop_name>店铺名称</shop_name>
                <model_number>111</model_number>
                <seller_mobile>111</seller_mobile>
                <brand>品牌</brand>
                <service_order_id>111</service_order_id>
                <tp_id>111</tp_id>
                <cancel_date>2000-01-01 00:00:00</cancel_date>
                <auction_sku_properties>{&quot;@type&quot;:&quot;java.util.HashMap&quot;,&quot;灯头数(个)&quot;:3,&quot;灯罩主材质&quot;:&quot;不锈钢&quot;,&quot;长度(cm)&quot;:10,&quot;灯身主材质&quot;:&quot;不锈钢&quot;,&quot;高度(cm)&quot;:&quot;0-15&quot;,&quot;父类目&quot;:&quot;吊灯&quot;,&quot;类目&quot;:&quot;风扇吊灯&quot;}</auction_sku_properties>
                <actual_total_fee>100</actual_total_fee>
                <buyer_location>111</buyer_location>
            </service_task_d_o>
        </service_list>
        <name>name</name>
    </service_task_packet>
</tmall_servicecenter_task_get_response>

{
    "tmall_servicecenter_task_get_response":{
        "service_task_packet":{
            "desc":"描述",
            "service_list":{
                "service_task_d_o":[
                    {
                        "service_count":1,
                        "buy_amount":1,
                        "service_phone":"13888888888",
                        "service_name":"安装服务",
                        "auction_price":111,
                        "buyer_mobile":"买家电话",
                        "apply_date":"2000-01-01 00:00:00",
                        "buyer_address":"买家地址",
                        "seller_nick":"卖家nick",
                        "ext_price":111,
                        "tp_feedback_info":"服务商反馈信息",
                        "auction_serial_num":"111",
                        "seller_phone":"111",
                        "task_status":1,
                        "task_type":1,
                        "receive_time":"2000-01-01 00:00:00",
                        "pay_time":"2000-01-01 00:00:00",
                        "pay_time_number":111,
                        "effect_date":"2000-01-01 00:00:00",
                        "gmt_create":"2000-01-01 00:00:00",
                        "category":"类目",
                        "flag":1,
                        "auction_id":111,
                        "tp_name":"its服务商",
                        "expect_date":"2000-01-01 00:00:00",
                        "cancel_memo":"cancel_memo",
                        "seller_id":111,
                        "canceler":"canceler",
                        "service_product":"服务产品",
                        "expire_date":"2000-01-01 00:00:00",
                        "memo":"备注信息",
                        "task_price":111,
                        "order_relation_id":111,
                        "attribute":"属性",
                        "receive_time_number":111,
                        "buyer_zip_code":"121",
                        "id":1,
                        "buyer_phone":"111",
                        "gmt_modify":"2000-01-01 00:00:00",
                        "name":"工单名称",
                        "effect_date_number":111,
                        "expire_date_number":111,
                        "expect_date_number":111,
                        "apply_date_number":111,
                        "task_memo":"工单描述",
                        "life_cycle":1,
                        "auction_name":"商品名称",
                        "contract_id":11111,
                        "buyer_name":"买家名称",
                        "buyer_mail":"12@taobao.com",
                        "parent_biz_order_id":111,
                        "biz_order_id":111,
                        "shop_name":"店铺名称",
                        "model_number":"111",
                        "seller_mobile":"111",
                        "brand":"品牌",
                        "service_order_id":111,
                        "tp_id":111,
                        "cancel_date":"2000-01-01 00:00:00",
                        "auction_sku_properties":"{\"@type\":\"java.util.HashMap\",\"灯头数(个)\":3,\"灯罩主材质\":\"不锈钢\",\"长度(cm)\":10,\"灯身主材质\":\"不锈钢\",\"高度(cm)\":\"0-15\",\"父类目\":\"吊灯\",\"类目\":\"风扇吊灯\"}",
                        "actual_total_fee":100,
                        "buyer_location":111
                    }
                ]
            },
            "name":"name"
        }
    }
}

XML示例
JSON示例

<error_response>
    <code>50</code>
    <msg>Remote service error</msg>
    <sub_code>isv.invalid-parameter</sub_code>
    <sub_msg>非法参数</sub_msg>
</error_response>

{
	"error_response":{
		"msg":"Remote service error",
		"code":50,
		"sub_msg":"非法参数",
		"sub_code":"isv.invalid-parameter"
	}
}

错误码	错误描述	解决方案
isv.missing-parameter: parent_biz_order_id	入参parent_biz_order_id不能为null	请检查参数的合法性
isp.servtpservice-service-error: hsf error	内部异常	联系isp解决
isv.invalid-permission: no permission	服务供应商信息验证失败	非法操作
10	此订单已指派给其他服务商，请不要查询没有指派给你的工单	此订单已指派给其他服务商，请不要查询没有指派给你的工单

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tmall.servicecenter.task.get (服务工单拉取)

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