淘宝开放平台

请求地址：

环境	HTTP请求地址	HTTPS请求地址
正式环境	http://gw.api.taobao.com/router/rest	https://eco.taobao.com/router/rest

公共请求参数：

名称	类型	是否必须	描述
method	String	是	API接口名称。
app_key	String	是	TOP分配给应用的AppKey。
target_app_key	String	否	被调用的目标AppKey，仅当被调用的API为第三方ISV提供时有效。
sign_method	String	是	签名的摘要算法，可选值为：hmac，md5。
sign	String	是	API输入参数签名结果，签名算法介绍请点击这里。
session	String	否	用户登录授权成功后，TOP颁发给应用的授权信息，详细介绍请点击这里。当此API的标签上注明：“需要授权”，则此参数必传；“不需要授权”，则此参数不需要传；“可选授权”，则此参数为可选。
timestamp	String	是	时间戳，格式为yyyy-MM-dd HH:mm:ss，时区为GMT+8，例如：2015-01-01 12:00:00。淘宝API服务端允许客户端请求最大时间误差为10分钟。
format	String	否	响应格式。默认为xml格式，可选值：xml，json。
v	String	是	API协议版本，可选值：2.0。
partner_id	String	否	合作伙伴身份标识。
simplify	Boolean	否	是否采用精简JSON返回格式，仅当format=json时有效，默认值为：false。

名称	类型	是否必须	示例值	更多限制	描述
service_store_id	Number	可选	123		门店/网点id
identify_code	String	可选	123456789		核销码
id	Number	可选	123456		工单id
gmt_create_start	Date	可选	2019-02-24 10:00:00		工单创建开始时间
gmt_create_end	Date	可选	2019-02-24 10:15:00		工单创建结束时间，必须与工单创建开始时间一起传入，且间隔不超过15分钟
biz_order_id	Number	可选	1234567		淘宝交易订单号。主订单或子订单均可
current_page	Number	可选	1	默认值：1	当前页数
page_size	Number	可选	50	默认值：50	每页大小
request_source_type	Number	可选	2		请求来源类型

名称	类型	示例值	描述
result	Result		请求结果
result_data Paged 分页数据 data_list WorkcardDTO [] 工单列表 └ attributes String 额外属性 └ gmt_sign_in Date 1550669060000 签到时间 └ used_service_count Number 0 使用次数 service_trade_order ServiceTradeOrder 服务订单数据 └ category_id Number 123 服务商品的类目 └ outer_id_sku String 123 服务商品的商家编码 └ sku_desc String 颜色:红色服务商品的sku描述 └ seller_nick String 汽车卖家1 服务商品的卖家昵称 └ shop_name String 汽车卖家1 服务商品的店铺名 └ sku_id Number 123 服务商品的sku id └ auction_id Number 23234234 服务商品的id └ auction_title String 服务商品标题服务商品的标题 └ attributes String {"key":"value"} 服务商品额外属性 └ gmt_pay Date 1550656308000 付款时间 └ purchase_price_unit Number 900 服务商品的采购价。单位为分 └ order_id Number 1312322222 订单id └ buy_amount Number 5 购买数量 └ auction_pic String xx.png 商品图片 └ gmt_reserve_end Date 1550669060000 预约结束时间 └ gmt_modify Date 1550669060000 修改时间 └ service_count Number 1 工单服务总次数 └ gmt_cancel Date 1550669060000 取消时间 └ status_code String create 工单状态编码 └ id Number 3203003 工单id └ reserve_fail_desc String xxx 预约失败描述 └ left_service_count Number 1 剩余次数 └ parent_biz_order_id Number 1213132343232 主订单号 └ reserve_fail_code Number 123 预约失败编码 buyer Buyer 买家信息 └ phone String 12345678 座机 └ address_city String 杭州市二级地址 └ location Number 330110005 地址编码 └ address_district String 余杭区三级地址 └ address_detail String 文一西路99999号详细地址 └ buyer_name String 测试买家姓名 └ email String 12345678@xxx.com 邮箱 └ address String 浙江省杭州市余杭区五常街道文一西路99999号拼装好的地址 └ zip_code String 123456 邮编 └ buyer_nick String tbtest1063 买家昵称 └ address_town String 五常街道四级地址 └ address_province String 浙江省一级地址 └ mobile String 123123123123 手机号 service_provider ServiceProvider 服务提供者 └ tp_nick String tbtest1063 服务商昵称 └ tp_id Number 65753805 服务商id └ worker_mobile String 123456 工人手机号 └ service_store_code String abc 门店/网点编码 └ worker_name String xxx 工人姓名 └ worker_id Number 123 工人id └ service_store_id Number 331 门店/网点id └ service_store_name String xxx 门店/网点名称 └ fulfil_type_code String in_store 服务履约类型 └ gmt_identify Date 1550669060000 核销时间 └ gmt_create Date 1550656481000 创建时间 └ gmt_reserve_start Date 1550669060000 预约时间开始 master_trade_order MasterTradeOrder 实物订单信息 └ category_id Number 12 类目id └ spu_id Number 12312 spu id └ gmt_arrival Date 1550669060000 签收时间 └ brand_id Number 13123 品牌id └ gmt_expect_arrival Date 1550669060000 预计签收时间 └ outer_id_sku String 123 商家编码 └ sku_desc String 颜色:红色 sku描述 └ price Number 1200 价格。单位为分 └ seller_nick String 汽车卖家1 卖家昵称 └ shop_name String 汽车卖家1 店铺名 └ sku_id Number 123 sku id └ auction_id Number 123123 商品id └ auction_title String 实物商品标题商品标题 └ attributes String {"key":"value"} 商品额外属性 └ gmt_shipped Date 1550669060000 发货时间 └ gmt_pay Date 1550656308000 付款时间 └ order_id Number 12343 订单id └ buy_amount Number 5 购买数量 └ outer_id_p String 12345 商品编码 service_definition ServiceDefinition 服务定义 └ biz_code String car_accessory_install 业务类型 └ service_code String 轮胎安装服务类型 └ buyer_expect_date Date 买家期望服务时间买家期望服务时间 fee_list FeeInfo [] 费用信息费用信息 └ from_role_code String platform 费用信息 └ amount Number 200 费用信息 └ sequence Number 1 核销/工单完结请求中直接带回该字段 └ sp_service_order_id Number 12345 服务单id └ total_page_count Number 1 总页数 └ total_count Number 1 总数 └ page_size Number 20 每页大小 └ msg_code String xxx 错误码 └ msg_info String xxx 错误信息 └ success Boolean true 是否成功

JAVA
.NET
PHP
CURL
Python
C/C++
NodeJS

TaobaoClient client = new DefaultTaobaoClient(url, appkey, secret);
TmallServicecenterWorkcardDesensitizationQueryRequest req = new TmallServicecenterWorkcardDesensitizationQueryRequest();
req.setServiceStoreId(123L);
req.setIdentifyCode("123456789");
req.setId(123456L);
req.setGmtCreateStart(StringUtils.parseDateTime("2019-02-24 10:00:00"));
req.setGmtCreateEnd(StringUtils.parseDateTime("2019-02-24 10:15:00"));
req.setBizOrderId(1234567L);
req.setCurrentPage(1L);
req.setPageSize(50L);
req.setRequestSourceType(2L);
TmallServicecenterWorkcardDesensitizationQueryResponse rsp = client.execute(req, sessionKey);
System.out.println(rsp.getBody());

ITopClient client = new DefaultTopClient(url, appkey, secret);
TmallServicecenterWorkcardDesensitizationQueryRequest req = new TmallServicecenterWorkcardDesensitizationQueryRequest();
req.ServiceStoreId = 123L;
req.IdentifyCode = "123456789";
req.Id = 123456L;
req.GmtCreateStart = DateTime.Parse("2019-02-24 10:00:00");
req.GmtCreateEnd = DateTime.Parse("2019-02-24 10:15:00");
req.BizOrderId = 1234567L;
req.CurrentPage = 1L;
req.PageSize = 50L;
req.RequestSourceType = 2L;
TmallServicecenterWorkcardDesensitizationQueryResponse rsp = client.Execute(req, sessionKey);
Console.WriteLine(rsp.Body);

$c = new TopClient;
$c->appkey = $appkey;
$c->secretKey = $secret;
$req = new TmallServicecenterWorkcardDesensitizationQueryRequest;
$req->setServiceStoreId("123");
$req->setIdentifyCode("123456789");
$req->setId("123456");
$req->setGmtCreateStart("2019-02-24 10:00:00");
$req->setGmtCreateEnd("2019-02-24 10:15:00");
$req->setBizOrderId("1234567");
$req->setCurrentPage("1");
$req->setPageSize("50");
$req->setRequestSourceType("2");
$resp = $c->execute($req, $sessionKey);

curl -X POST 'http://gw.api.taobao.com/router/rest' \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'app_key=12129701' \
-d 'format=json' \
-d 'method=tmall.servicecenter.workcard.desensitization.query' \
-d 'partner_id=apidoc' \
-d 'session=64183813-3244-4ef7-b861-5c85ab91eeb8' \
-d 'sign=CF9BD3F94DE804028E0B4E1A96CE440C' \
-d 'sign_method=hmac' \
-d 'timestamp=2025-10-27+08%3A04%3A01' \
-d 'v=2.0' \
-d 'biz_order_id=1234567' \
-d 'current_page=1' \
-d 'gmt_create_end=2019-02-24+10%3A15%3A00' \
-d 'gmt_create_start=2019-02-24+10%3A00%3A00' \
-d 'id=123456' \
-d 'identify_code=123456789' \
-d 'page_size=50' \
-d 'request_source_type=2' \
-d 'service_store_id=123'

# -*- coding: utf-8 -*-
import top.api

req=top.api.TmallServicecenterWorkcardDesensitizationQueryRequest(url,port)
req.set_app_info(top.appinfo(appkey,secret))

req.service_store_id=123
req.identify_code="123456789"
req.id=123456
req.gmt_create_start="2019-02-24 10:00:00"
req.gmt_create_end="2019-02-24 10:15:00"
req.biz_order_id=1234567
req.current_page=1
req.page_size=50
req.request_source_type=2
try:
	resp= req.getResponse(sessionkey)
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"tmall.servicecenter.workcard.desensitization.query");
add_param(pRequest,"service_store_id","123");
add_param(pRequest,"identify_code","123456789");
add_param(pRequest,"id","123456");
add_param(pRequest,"gmt_create_start","2019-02-24 10:00:00");
add_param(pRequest,"gmt_create_end","2019-02-24 10:15:00");
add_param(pRequest,"biz_order_id","1234567");
add_param(pRequest,"current_page","1");
add_param(pRequest,"page_size","50");
add_param(pRequest,"request_source_type","2");
pResponse = top_execute(pClient,pRequest,sessionKey);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('tmall.servicecenter.workcard.desensitization.query', {
	'service_store_id':'123',
	'identify_code':'123456789',
	'id':'123456',
	'gmt_create_start':'2019-02-24 10:00:00',
	'gmt_create_end':'2019-02-24 10:15:00',
	'biz_order_id':'1234567',
	'current_page':'1',
	'page_size':'50',
	'request_source_type':'2'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

XML示例
JSON示例

<tmall_servicecenter_workcard_desensitization_query_response>
    <result>
        <result_data>
            <data_list>
                <workcard_d_t_o>
                    <attributes></attributes>
                    <gmt_sign_in>1550669060000</gmt_sign_in>
                    <used_service_count>0</used_service_count>
                    <service_trade_order>
                        <category_id>123</category_id>
                        <outer_id_sku>123</outer_id_sku>
                        <sku_desc>颜色:红色</sku_desc>
                        <seller_nick>汽车卖家1</seller_nick>
                        <shop_name>汽车卖家1</shop_name>
                        <sku_id>123</sku_id>
                        <auction_id>23234234</auction_id>
                        <auction_title>服务商品标题</auction_title>
                        <attributes>{&quot;key&quot;:&quot;value&quot;}</attributes>
                        <gmt_pay>1550656308000</gmt_pay>
                        <purchase_price_unit>900</purchase_price_unit>
                        <order_id>1312322222</order_id>
                        <buy_amount>5</buy_amount>
                        <auction_pic>xx.png</auction_pic>
                    </service_trade_order>
                    <gmt_reserve_end>1550669060000</gmt_reserve_end>
                    <gmt_modify>1550669060000</gmt_modify>
                    <service_count>1</service_count>
                    <gmt_cancel>1550669060000</gmt_cancel>
                    <status_code>create</status_code>
                    <id>3203003</id>
                    <reserve_fail_desc>xxx</reserve_fail_desc>
                    <left_service_count>1</left_service_count>
                    <parent_biz_order_id>1213132343232</parent_biz_order_id>
                    <reserve_fail_code>123</reserve_fail_code>
                    <buyer>
                        <phone>12345678</phone>
                        <address_city>杭州市</address_city>
                        <location>330110005</location>
                        <address_district>余杭区</address_district>
                        <address_detail>文一西路99999号</address_detail>
                        <buyer_name>测试买家</buyer_name>
                        <email>12345678@xxx.com</email>
                        <address>浙江省 杭州市 余杭区 五常街道 文一西路99999号</address>
                        <zip_code>123456</zip_code>
                        <buyer_nick>tbtest1063</buyer_nick>
                        <address_town>五常街道</address_town>
                        <address_province>浙江省</address_province>
                        <mobile>123123123123</mobile>
                    </buyer>
                    <service_provider>
                        <tp_nick>tbtest1063</tp_nick>
                        <tp_id>65753805</tp_id>
                        <worker_mobile>123456</worker_mobile>
                        <service_store_code>abc</service_store_code>
                        <worker_name>xxx</worker_name>
                        <worker_id>123</worker_id>
                        <service_store_id>331</service_store_id>
                        <service_store_name>xxx</service_store_name>
                    </service_provider>
                    <fulfil_type_code>in_store</fulfil_type_code>
                    <gmt_identify>1550669060000</gmt_identify>
                    <gmt_create>1550656481000</gmt_create>
                    <gmt_reserve_start>1550669060000</gmt_reserve_start>
                    <master_trade_order>
                        <category_id>12</category_id>
                        <spu_id>12312</spu_id>
                        <gmt_arrival>1550669060000</gmt_arrival>
                        <brand_id>13123</brand_id>
                        <gmt_expect_arrival>1550669060000</gmt_expect_arrival>
                        <outer_id_sku>123</outer_id_sku>
                        <sku_desc>颜色:红色</sku_desc>
                        <price>1200</price>
                        <seller_nick>汽车卖家1</seller_nick>
                        <shop_name>汽车卖家1</shop_name>
                        <sku_id>123</sku_id>
                        <auction_id>123123</auction_id>
                        <auction_title>实物商品标题</auction_title>
                        <attributes>{&quot;key&quot;:&quot;value&quot;}</attributes>
                        <gmt_shipped>1550669060000</gmt_shipped>
                        <gmt_pay>1550656308000</gmt_pay>
                        <order_id>12343</order_id>
                        <buy_amount>5</buy_amount>
                        <outer_id_p>12345</outer_id_p>
                    </master_trade_order>
                    <service_definition>
                        <biz_code>car_accessory_install</biz_code>
                        <service_code>轮胎安装</service_code>
                    </service_definition>
                    <buyer_expect_date>买家期望服务时间</buyer_expect_date>
                    <fee_list>
                        <fee_info>
                            <from_role_code>platform</from_role_code>
                            <amount>200</amount>
                        </fee_info>
                    </fee_list>
                    <sequence>1</sequence>
                    <sp_service_order_id>12345</sp_service_order_id>
                </workcard_d_t_o>
            </data_list>
            <total_page_count>1</total_page_count>
            <total_count>1</total_count>
            <page_size>20</page_size>
        </result_data>
        <msg_code>xxx</msg_code>
        <msg_info>xxx</msg_info>
        <success>true</success>
    </result>
</tmall_servicecenter_workcard_desensitization_query_response>

{
    "tmall_servicecenter_workcard_desensitization_query_response":{
        "result":{
            "result_data":{
                "data_list":{
                    "workcard_d_t_o":[
                        {
                            "attributes":"",
                            "gmt_sign_in":"1550669060000",
                            "used_service_count":0,
                            "service_trade_order":{
                                "category_id":123,
                                "outer_id_sku":"123",
                                "sku_desc":"颜色:红色",
                                "seller_nick":"汽车卖家1",
                                "shop_name":"汽车卖家1",
                                "sku_id":123,
                                "auction_id":23234234,
                                "auction_title":"服务商品标题",
                                "attributes":"{\"key\":\"value\"}",
                                "gmt_pay":"1550656308000",
                                "purchase_price_unit":900,
                                "order_id":1312322222,
                                "buy_amount":5,
                                "auction_pic":"xx.png"
                            },
                            "gmt_reserve_end":"1550669060000",
                            "gmt_modify":"1550669060000",
                            "service_count":1,
                            "gmt_cancel":"1550669060000",
                            "status_code":"create",
                            "id":3203003,
                            "reserve_fail_desc":"xxx",
                            "left_service_count":1,
                            "parent_biz_order_id":1213132343232,
                            "reserve_fail_code":123,
                            "buyer":{
                                "phone":"12345678",
                                "address_city":"杭州市",
                                "location":330110005,
                                "address_district":"余杭区",
                                "address_detail":"文一西路99999号",
                                "buyer_name":"测试买家",
                                "email":"12345678@xxx.com",
                                "address":"浙江省 杭州市 余杭区 五常街道 文一西路99999号",
                                "zip_code":"123456",
                                "buyer_nick":"tbtest1063",
                                "address_town":"五常街道",
                                "address_province":"浙江省",
                                "mobile":"123123123123"
                            },
                            "service_provider":{
                                "tp_nick":"tbtest1063",
                                "tp_id":65753805,
                                "worker_mobile":"123456",
                                "service_store_code":"abc",
                                "worker_name":"xxx",
                                "worker_id":123,
                                "service_store_id":331,
                                "service_store_name":"xxx"
                            },
                            "fulfil_type_code":"in_store",
                            "gmt_identify":"1550669060000",
                            "gmt_create":"1550656481000",
                            "gmt_reserve_start":"1550669060000",
                            "master_trade_order":{
                                "category_id":12,
                                "spu_id":12312,
                                "gmt_arrival":"1550669060000",
                                "brand_id":13123,
                                "gmt_expect_arrival":"1550669060000",
                                "outer_id_sku":"123",
                                "sku_desc":"颜色:红色",
                                "price":1200,
                                "seller_nick":"汽车卖家1",
                                "shop_name":"汽车卖家1",
                                "sku_id":123,
                                "auction_id":123123,
                                "auction_title":"实物商品标题",
                                "attributes":"{\"key\":\"value\"}",
                                "gmt_shipped":"1550669060000",
                                "gmt_pay":"1550656308000",
                                "order_id":12343,
                                "buy_amount":5,
                                "outer_id_p":"12345"
                            },
                            "service_definition":{
                                "biz_code":"car_accessory_install",
                                "service_code":"轮胎安装"
                            },
                            "buyer_expect_date":"买家期望服务时间",
                            "fee_list":{
                                "fee_info":[
                                    {
                                        "from_role_code":"platform",
                                        "amount":200
                                    }
                                ]
                            },
                            "sequence":1,
                            "sp_service_order_id":12345
                        }
                    ]
                },
                "total_page_count":1,
                "total_count":1,
                "page_size":20
            },
            "msg_code":"xxx",
            "msg_info":"xxx",
            "success":true
        }
    }
}

XML示例
JSON示例

<error_response>
    <code>50</code>
    <msg>Remote service error</msg>
    <sub_code>isv.invalid-parameter</sub_code>
    <sub_msg>非法参数</sub_msg>
</error_response>

{
	"error_response":{
		"msg":"Remote service error",
		"code":50,
		"sub_msg":"非法参数",
		"sub_code":"isv.invalid-parameter"
	}
}

错误码	错误描述	解决方案

API测试工具错误码查询工具 SDK下载

天猫服务商品API

tmall.servicecenter.workcard.desensitization.query (工单查询接口)

公共参数

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响应参数

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响应示例

异常示例

错误码解释

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