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taobao.logistics.index.abnormal.waybill.query (淘天指数指标样单查询接口)

淘天指数指标样单查询接口

公共参数

请求地址：

环境	HTTP请求地址	HTTPS请求地址
正式环境	http://gw.api.taobao.com/router/rest	https://eco.taobao.com/router/rest

公共请求参数：

名称	类型	是否必须	描述
method	String	是	API接口名称。
app_key	String	是	TOP分配给应用的AppKey。
target_app_key	String	否	被调用的目标AppKey，仅当被调用的API为第三方ISV提供时有效。
sign_method	String	是	签名的摘要算法，可选值为：hmac，md5。
sign	String	是	API输入参数签名结果，签名算法介绍请点击这里。
session	String	否	用户登录授权成功后，TOP颁发给应用的授权信息，详细介绍请点击这里。当此API的标签上注明：“需要授权”，则此参数必传；“不需要授权”，则此参数不需要传；“可选授权”，则此参数为可选。
timestamp	String	是	时间戳，格式为yyyy-MM-dd HH:mm:ss，时区为GMT+8，例如：2015-01-01 12:00:00。淘宝API服务端允许客户端请求最大时间误差为10分钟。
format	String	否	响应格式。默认为xml格式，可选值：xml，json。
v	String	是	API协议版本，可选值：2.0。
partner_id	String	否	合作伙伴身份标识。
simplify	Boolean	否	是否采用精简JSON返回格式，仅当format=json时有效，默认值为：false。

请求参数

名称	类型	是否必须	示例值	更多限制	描述
index_abnormal_waybill_query_request	IndexAbnormalWaybillQueryRequest	必须			指标样单查询入参
└ request_time Number 必须 1689067417799 业务请求时间戳（毫秒） └ request_id String 必须 xxx1689067417799xxx 业务请求ID（服务商发起请求的ID） └ supplier_id String 必须 1000001 淘天物流服务商ID └ metric_code String 必须 fetch_sign_achievement_rate 指标code：「fetch_sign_achievement_rate」揽签时效达成率、「long_sign_order_rate」超长单占比、「logistics_stagnation_rate」物流环节停滞率、「wan_qiu_service_rate」物流万求、「tp_service_resolve_rate」首次求助解决率、「new_policy_achievement_rate」新政按需履约达成率、「trajectory_complete_rate」轨迹信息完整率、「logistics_refund_rate」物流原因退款率 └ time_type String 必须 DAY 时间维度类型：「DAY」日视图 └ time_value String 必须 2025-01-01 时间维度值：日视图填「年-月-日(yyyy-MM-dd)」 └ from_division_id Number 必须 1 发货地地址ID，可调用标准地址库id查询接口进行查询，仅支持全国（传1）、省、市级数据 └ to_division_id Number 必须 1 收货地地址ID，可调用标准地址库id查询接口进行查询，仅支持全国（传1）、省、市级数据 └ stagnation_type Number 可选 1 停滞类型：只有物流停滞率传入且必填：「1」揽收停滞、「2」运输节点内停滞、「3」运输节点间停滞、「4」派签停滞 └ page_index Number 必须 1 分页页码，从1开始 └ page_size Number 必须 100 分页每页大小，不超过1000 └ query_scope String 必须 STO 查询范围：「YTO」圆通、「ZTO」中通、「STO」申通、「YUNDA」韵达、「JT」极兔、「SF」顺丰、「POSTB」邮政小包、「JDLKD」京东快递 └ trajectory_info_type Number 可选 1 轨迹信息：只有轨迹信息完整率传入且必填：「1」全部、「2」驿站品牌、「3」驿站地址、「4」驿站电话、「6」取件码

响应参数

名称	类型	示例值	描述
index_abnormal_waybill_query_response	IndexAbnormalWaybillQueryResponse	无	指标样单查询出参
└ success Boolean true 是否成功：「true」、「false」 └ code String SYSTEM_ERROR 错误码 └ message String 系统繁忙，请稍后重试错误信息 data IndexAbnormalWaybillQueryResult 无返回对象 └ total Number 1 总数 └ page_index Number 1 分页页码，从1开始 └ page_size Number 100 分页每页大小 fetch_sign_achievement_rate IndexAbnormalFetchSign [] 无揽签时效达成率样单 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省揽收省份 └ fetch_city_name String 杭州市揽收城市 └ got_facility_name String xx站点揽收站点 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ fetch_time String 2025-01-01 00:00:00 揽收时间 └ sign_time String 2025-01-01 00:00:00 签收时间 └ ds String 20250101 应签日期 └ route_std_days String 1.0 揽签时效标准（d） └ tt_brand_name String 申通快递淘天资源名称 long_sign_order_rate IndexAbnormalLongSign [] 无超长单占比样单 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省揽收省份 └ fetch_city_name String 杭州市揽收城市 └ got_facility_name String xx站点揽收站点 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ fetch_time String 2025-01-01 00:00:00 揽收时间 └ sign_time String 2025-01-01 00:00:00 签收时间 └ ds String 20250101 应签日期 └ route_std_days String 1.0 揽签时效标准（d） └ tt_brand_name String 申通快递淘天资源名称 logistics_stagnation_fetch IndexAbnormalStagnationFetch [] 无物流环节停滞率-揽签停滞样单 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省揽收省份 └ fetch_city_name String 杭州市揽收城市 └ from_node_name String xx站点揽收站点 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ fetch_time String 2025-01-01 00:00:00 揽收时间 └ infer_got_time String 2025-01-01 00:00:00 揽收后首次回传物流节点时间 └ tz_rule_name String xx原因停滞原因 └ ds String 20250101 应签日期 └ tt_brand_name String 申通快递淘天资源名称 logistics_stagnation_transport IndexAbnormalStagnationTransport [] 无物流环节停滞率-运输节点内停滞样单 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省揽收省份 └ fetch_city_name String 杭州市揽收城市 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ from_node_in_time String 2025-01-01 00:00:00 进入组织时间 └ from_node_out_time String 2025-01-01 00:00:00 离开组织时间 └ tz_rule_name String xx原因停滞原因 └ ds String 20250101 应签日期 └ from_node_prov_name String 浙江省停滞省份 └ from_node_city_name String 杭州市停滞城市 └ from_node_name String xx站点停滞组织 └ tt_brand_name String 申通快递淘天资源名称 logistics_stagnation_transport_between IndexAbnormalStagnationTransportBetween [] 无物流环节停滞率-运输节点间停滞样单 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省揽收省份 └ fetch_city_name String 杭州市揽收城市 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ from_node_out_time String 2025-01-01 00:00:00 离开发出组织时间 └ to_node_in_time String 2025-01-01 00:00:00 进入到达组织时间 └ tz_rule_name String xx原因停滞原因 └ ds String 20250101 应签日期 └ from_node_prov_name String 浙江省发出省份 └ from_node_city_name String 杭州市发出城市 └ from_node_name String xx站点发出组织 └ to_node_prov_name String 浙江省到达身份 └ to_node_city_name String 杭州市到达城市 └ to_node_name String xx站点到达组织 └ tt_brand_name String 申通快递淘天资源名称 logistics_stagnation_delivery_sign IndexAbnormalStagnationDeliverySign [] 无物流环节停滞率-派签停滞样单 └ mail_no String 1 运单号 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ last_sta_name String xx站点末分拨中心 └ from_node_name String xx站点派送站点 └ last_sta_out_time String 2025-01-01 00:00:00 离开末分拨时间 └ deliver_node_in_time String 2025-01-01 00:00:00 进入派送网点时间 └ deliver_time String 2025-01-01 00:00:00 派送时间 └ sign_time String 2025-01-01 00:00:00 签收时间 └ tz_rule_name String xx原因停滞原因 └ ds String 20250101 应签日期 └ tt_brand_name String 申通快递淘天资源名称 wan_qiu_service_rate IndexAbnormalWanQiu [] 无物流万求样单 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省揽收省份 └ fetch_city_name String 杭州市揽收城市 └ got_facility_name String xx站点揽收网点 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ delivery_facility_name String xx站点派送网点 └ service_create_time String 2025-01-01 00:00:00 求助时间 └ channel String xx渠道求助渠道 └ intent_level1_name String xx标签求助一级标签 └ intent_level2_name String xx标签求助二级标签 └ intent_level3_name String xx标签求助三级标签 └ scene_type String xx分类万求归类 └ fetch_time String 2025-01-01 00:00:00 揽收时间 └ fst_sta_arrive_occur_time String 2025-01-01 00:00:00 进首分拨时间 └ fst_sta_leave_occur_time String 2025-01-01 00:00:00 出首分拨时间 └ fst_sta_name String xx站点首分拨中心 └ lst_sta_arrive_occur_time String 2025-01-01 00:00:00 进末分拨时间 └ lst_sta_leave_occur_time String 2025-01-01 00:00:00 出末分拨时间 └ lst_sta_name String xx站点末分拨中心 └ deliver_time String 2025-01-01 00:00:00 派送时间 └ sign_time String 2025-01-01 00:00:00 签收时间 └ is_fetch_tz String 是是否揽收停滞 └ is_trans_tz String 是是否运输停滞 └ is_deliver_tz String 是是否派送停滞 └ tt_brand_name String 申通快递淘天资源名称 tp_service_resolve_rate IndexAbnormalTpServiceResolve [] 无首次求助解决率样单 └ is_resolved String 是是否解决 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省揽收省份 └ fetch_city_name String 杭州市揽收城市 └ got_facility_name String xx站点揽收网点 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ delivery_facility_name String xx站点派送网点 └ consign_time String 2025-01-01 00:00:00 发货时间 └ fetch_time String 2025-01-01 00:00:00 揽收时间 └ fst_sta_arrive_occur_time String 2025-01-01 00:00:00 进首分拨时间 └ fst_sta_leave_occur_time String 2025-01-01 00:00:00 出首分拨时间 └ fst_sta_name String xx站点首分拨中心 └ lst_sta_arrive_occur_time String 2025-01-01 00:00:00 进末分拨时间 └ lst_sta_leave_occur_time String 2025-01-01 00:00:00 出末分拨时间 └ lst_sta_name String xx站点末分拨中心 └ deliver_time String 2025-01-01 00:00:00 派送时间 └ sign_time String 2025-01-01 00:00:00 签收时间 └ is_fetch_tz String 是是否揽收停滞 └ is_trans_tz String 是是否运输停滞 └ is_deliver_tz String 是是否派送停滞 └ service_create_time String 2025-01-01 00:00:00 首次求助发起时间 └ service_end_time String 2025-01-01 00:00:00 首次求助结束时间 └ scene_type String xx场景场景类型 └ intent_level1_name String xx环节问题发生环节 └ intent_level2_name String xx场景意图标签一级场景 └ intent_level3_name String xx场景意图标签二级场景 └ next_service_create_time String 2025-01-01 00:00:00 再次求助时间 └ next_service_end_time String 2025-01-01 00:00:00 再次求助结束时间 └ next_intent_level1_name String xx环节再次求助的物流环节 └ next_intent_level2_name String xx场景再次求助意图标签一级场景 └ next_intent_level3_name String xx场景再次求助意图标签二级场景 └ tt_brand_name String 申通快递淘天资源名称 new_policy_achievement_rate IndexAbnormalNewPolicy [] 无新政按需履约达成率样单 └ xzsm_prefer_ffl String 是是否达成 └ xzsm_fulfil_gmt_create String 2025-01-01 00:00:00 履行单创建日期 └ mail_no String 1 运单号 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ delivery_facility_name String xx站点派送网点 └ xzsm_service_type String 送货上门派送偏好 └ sign_time String 2025-01-01 00:00:00 签收时间 └ xzsm_deliver_result String xx结果回传结果 └ tt_brand_name String 申通快递淘天资源名称 trajectory_complete_rate IndexAbnormalTrajectoryComplete [] 物流轨迹完整率样单 └ mail_no String 1 运单号 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ ds String 20250101 入站日期 └ sh_inbound_auth_flag String 是取件码是否回传 └ sh_inbound_sitebrand_flag String 是驿站品牌是否回传 └ sh_inbound_address_flag String 是驿站地址是否回传 └ sh_inbound_phone_flag String 是驿站电话是否回传 └ tt_brand_name String 申通快递淘天资源名称 logistics_refund_rate IndexAbnormalLogisticsRefund [] 物流原因退款率样单 └ mail_no String 1 运单号 └ fetch_prov_name String 浙江省发货省份 └ fetch_city_name String 杭州市发货城市 └ fetch_county_name String 余杭区发货区县 └ got_facility_name String xx站点揽收网点 └ fst_fetch_time String 2025-01-01 00:00:00 揽收时间 └ receiver_prov_name String 浙江省收货省份 └ receiver_city_name String 杭州市收货城市 └ receiver_county_name String 余杭区收货区县 └ receiver_town_name String 五常街道收货街道 └ delivery_facility_name String xx站点派送网点 └ fst_deliver_time String 2025-01-01 00:00:00 派送时间 └ fst_sign_time String 2025-01-01 00:00:00 签收时间 └ rft_case_end_time String 2025-01-01 00:00:00 退款成功时间 └ lst_reason_name String xx原因退款原因

请求示例

JAVA
.NET
PHP
CURL
Python
C/C++
NodeJS

TaobaoClient client = new DefaultTaobaoClient(url, appkey, secret);
LogisticsIndexAbnormalWaybillQueryRequest req = new LogisticsIndexAbnormalWaybillQueryRequest();
LogisticsIndexAbnormalWaybillQueryRequest.IndexAbnormalWaybillQueryRequest obj1 = new LogisticsIndexAbnormalWaybillQueryRequest.IndexAbnormalWaybillQueryRequest();
obj1.setRequestTime(1689067417799L);
obj1.setRequestId("xxx1689067417799xxx");
obj1.setSupplierId("1000001");
obj1.setMetricCode("fetch_sign_achievement_rate");
obj1.setTimeType("DAY");
obj1.setTimeValue("2025-01-01");
obj1.setFromDivisionId(1L);
obj1.setToDivisionId(1L);
obj1.setStagnationType(1L);
obj1.setPageIndex(1L);
obj1.setPageSize(100L);
obj1.setQueryScope("STO");
obj1.setTrajectoryInfoType(1L);
req.setIndexAbnormalWaybillQueryRequest(obj1);
LogisticsIndexAbnormalWaybillQueryResponse rsp = client.execute(req);
System.out.println(rsp.getBody());

ITopClient client = new DefaultTopClient(url, appkey, secret);
LogisticsIndexAbnormalWaybillQueryRequest req = new LogisticsIndexAbnormalWaybillQueryRequest();
LogisticsIndexAbnormalWaybillQueryRequest.IndexAbnormalWaybillQueryRequestDomain obj1 = new LogisticsIndexAbnormalWaybillQueryRequest.IndexAbnormalWaybillQueryRequestDomain();
obj1.RequestTime = 1689067417799L;
obj1.RequestId = "xxx1689067417799xxx";
obj1.SupplierId = "1000001";
obj1.MetricCode = "fetch_sign_achievement_rate";
obj1.TimeType = "DAY";
obj1.TimeValue = "2025-01-01";
obj1.FromDivisionId = 1L;
obj1.ToDivisionId = 1L;
obj1.StagnationType = 1L;
obj1.PageIndex = 1L;
obj1.PageSize = 100L;
obj1.QueryScope = "STO";
obj1.TrajectoryInfoType = 1L;
req.IndexAbnormalWaybillQueryRequest_ = obj1;
LogisticsIndexAbnormalWaybillQueryResponse rsp = client.Execute(req);
Console.WriteLine(rsp.Body);

$c = new TopClient;
$c->appkey = $appkey;
$c->secretKey = $secret;
$req = new LogisticsIndexAbnormalWaybillQueryRequest;
$index_abnormal_waybill_query_request = new IndexAbnormalWaybillQueryRequest;
$index_abnormal_waybill_query_request->request_time="1689067417799";
$index_abnormal_waybill_query_request->request_id="xxx1689067417799xxx";
$index_abnormal_waybill_query_request->supplier_id="1000001";
$index_abnormal_waybill_query_request->metric_code="fetch_sign_achievement_rate";
$index_abnormal_waybill_query_request->time_type="DAY";
$index_abnormal_waybill_query_request->time_value="2025-01-01";
$index_abnormal_waybill_query_request->from_division_id="1";
$index_abnormal_waybill_query_request->to_division_id="1";
$index_abnormal_waybill_query_request->stagnation_type="1";
$index_abnormal_waybill_query_request->page_index="1";
$index_abnormal_waybill_query_request->page_size="100";
$index_abnormal_waybill_query_request->query_scope="STO";
$index_abnormal_waybill_query_request->trajectory_info_type="1";
$req->setIndexAbnormalWaybillQueryRequest(json_encode($index_abnormal_waybill_query_request));
$resp = $c->execute($req);

curl -X POST 'http://gw.api.taobao.com/router/rest' \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'app_key=12129701' \
-d 'format=json' \
-d 'method=taobao.logistics.index.abnormal.waybill.query' \
-d 'partner_id=apidoc' \
-d 'sign=E1BBE18E00322209848CE2C305B51048' \
-d 'sign_method=hmac' \
-d 'timestamp=2025-04-28+21%3A05%3A49' \
-d 'v=2.0' \
-d 'index_abnormal_waybill_query_request=%E6%97%A0'

# -*- coding: utf-8 -*-
import top.api

req=top.api.LogisticsIndexAbnormalWaybillQueryRequest(url,port)
req.set_app_info(top.appinfo(appkey,secret))

req.index_abnormal_waybill_query_request="无"
try:
	resp= req.getResponse()
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"taobao.logistics.index.abnormal.waybill.query");
add_param(pRequest,"index_abnormal_waybill_query_request","数据结构JSON示例");
pResponse = top_execute(pClient,pRequest,NULL);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('taobao.logistics.index.abnormal.waybill.query', {
	'index_abnormal_waybill_query_request':'数据结构JSON示例'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

响应示例

XML示例
JSON示例

<logistics_index_abnormal_waybill_query_response>
    <index_abnormal_waybill_query_response>
        <success>true</success>
        <code>SYSTEM_ERROR</code>
        <message>系统繁忙，请稍后重试</message>
        <data>
            <total>1</total>
            <page_index>1</page_index>
            <page_size>100</page_size>
            <fetch_sign_achievement_rate>
                <index_abnormal_fetch_sign>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <got_facility_name>xx站点</got_facility_name>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <fetch_time>2025-01-01 00:00:00</fetch_time>
                    <sign_time>2025-01-01 00:00:00</sign_time>
                    <ds>20250101</ds>
                    <route_std_days>1.0</route_std_days>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_fetch_sign>
            </fetch_sign_achievement_rate>
            <long_sign_order_rate>
                <index_abnormal_long_sign>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <got_facility_name>xx站点</got_facility_name>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <fetch_time>2025-01-01 00:00:00</fetch_time>
                    <sign_time>2025-01-01 00:00:00</sign_time>
                    <ds>20250101</ds>
                    <route_std_days>1.0</route_std_days>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_long_sign>
            </long_sign_order_rate>
            <logistics_stagnation_fetch>
                <index_abnormal_stagnation_fetch>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <from_node_name>xx站点</from_node_name>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <fetch_time>2025-01-01 00:00:00</fetch_time>
                    <infer_got_time>2025-01-01 00:00:00</infer_got_time>
                    <tz_rule_name>xx原因</tz_rule_name>
                    <ds>20250101</ds>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_stagnation_fetch>
            </logistics_stagnation_fetch>
            <logistics_stagnation_transport>
                <index_abnormal_stagnation_transport>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <from_node_in_time>2025-01-01 00:00:00</from_node_in_time>
                    <from_node_out_time>2025-01-01 00:00:00</from_node_out_time>
                    <tz_rule_name>xx原因</tz_rule_name>
                    <ds>20250101</ds>
                    <from_node_prov_name>浙江省</from_node_prov_name>
                    <from_node_city_name>杭州市</from_node_city_name>
                    <from_node_name>xx站点</from_node_name>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_stagnation_transport>
            </logistics_stagnation_transport>
            <logistics_stagnation_transport_between>
                <index_abnormal_stagnation_transport_between>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <from_node_out_time>2025-01-01 00:00:00</from_node_out_time>
                    <to_node_in_time>2025-01-01 00:00:00</to_node_in_time>
                    <tz_rule_name>xx原因</tz_rule_name>
                    <ds>20250101</ds>
                    <from_node_prov_name>浙江省</from_node_prov_name>
                    <from_node_city_name>杭州市</from_node_city_name>
                    <from_node_name>xx站点</from_node_name>
                    <to_node_prov_name>浙江省</to_node_prov_name>
                    <to_node_city_name>杭州市</to_node_city_name>
                    <to_node_name>xx站点</to_node_name>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_stagnation_transport_between>
            </logistics_stagnation_transport_between>
            <logistics_stagnation_delivery_sign>
                <index_abnormal_stagnation_delivery_sign>
                    <mail_no>1</mail_no>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <last_sta_name>xx站点</last_sta_name>
                    <from_node_name>xx站点</from_node_name>
                    <last_sta_out_time>2025-01-01 00:00:00</last_sta_out_time>
                    <deliver_node_in_time>2025-01-01 00:00:00</deliver_node_in_time>
                    <deliver_time>2025-01-01 00:00:00</deliver_time>
                    <sign_time>2025-01-01 00:00:00</sign_time>
                    <tz_rule_name>xx原因</tz_rule_name>
                    <ds>20250101</ds>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_stagnation_delivery_sign>
            </logistics_stagnation_delivery_sign>
            <wan_qiu_service_rate>
                <index_abnormal_wan_qiu>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <got_facility_name>xx站点</got_facility_name>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <delivery_facility_name>xx站点</delivery_facility_name>
                    <service_create_time>2025-01-01 00:00:00</service_create_time>
                    <channel>xx渠道</channel>
                    <intent_level1_name>xx标签</intent_level1_name>
                    <intent_level2_name>xx标签</intent_level2_name>
                    <intent_level3_name>xx标签</intent_level3_name>
                    <scene_type>xx分类</scene_type>
                    <fetch_time>2025-01-01 00:00:00</fetch_time>
                    <fst_sta_arrive_occur_time>2025-01-01 00:00:00</fst_sta_arrive_occur_time>
                    <fst_sta_leave_occur_time>2025-01-01 00:00:00</fst_sta_leave_occur_time>
                    <fst_sta_name>xx站点</fst_sta_name>
                    <lst_sta_arrive_occur_time>2025-01-01 00:00:00</lst_sta_arrive_occur_time>
                    <lst_sta_leave_occur_time>2025-01-01 00:00:00</lst_sta_leave_occur_time>
                    <lst_sta_name>xx站点</lst_sta_name>
                    <deliver_time>2025-01-01 00:00:00</deliver_time>
                    <sign_time>2025-01-01 00:00:00</sign_time>
                    <is_fetch_tz>是</is_fetch_tz>
                    <is_trans_tz>是</is_trans_tz>
                    <is_deliver_tz>是</is_deliver_tz>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_wan_qiu>
            </wan_qiu_service_rate>
            <tp_service_resolve_rate>
                <index_abnormal_tp_service_resolve>
                    <is_resolved>是</is_resolved>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <got_facility_name>xx站点</got_facility_name>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <delivery_facility_name>xx站点</delivery_facility_name>
                    <consign_time>2025-01-01 00:00:00</consign_time>
                    <fetch_time>2025-01-01 00:00:00</fetch_time>
                    <fst_sta_arrive_occur_time>2025-01-01 00:00:00</fst_sta_arrive_occur_time>
                    <fst_sta_leave_occur_time>2025-01-01 00:00:00</fst_sta_leave_occur_time>
                    <fst_sta_name>xx站点</fst_sta_name>
                    <lst_sta_arrive_occur_time>2025-01-01 00:00:00</lst_sta_arrive_occur_time>
                    <lst_sta_leave_occur_time>2025-01-01 00:00:00</lst_sta_leave_occur_time>
                    <lst_sta_name>xx站点</lst_sta_name>
                    <deliver_time>2025-01-01 00:00:00</deliver_time>
                    <sign_time>2025-01-01 00:00:00</sign_time>
                    <is_fetch_tz>是</is_fetch_tz>
                    <is_trans_tz>是</is_trans_tz>
                    <is_deliver_tz>是</is_deliver_tz>
                    <service_create_time>2025-01-01 00:00:00</service_create_time>
                    <service_end_time>2025-01-01 00:00:00</service_end_time>
                    <scene_type>xx场景</scene_type>
                    <intent_level1_name>xx环节</intent_level1_name>
                    <intent_level2_name>xx场景</intent_level2_name>
                    <intent_level3_name>xx场景</intent_level3_name>
                    <next_service_create_time>2025-01-01 00:00:00</next_service_create_time>
                    <next_service_end_time>2025-01-01 00:00:00</next_service_end_time>
                    <next_intent_level1_name>xx环节</next_intent_level1_name>
                    <next_intent_level2_name>xx场景</next_intent_level2_name>
                    <next_intent_level3_name>xx场景</next_intent_level3_name>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_tp_service_resolve>
            </tp_service_resolve_rate>
            <new_policy_achievement_rate>
                <index_abnormal_new_policy>
                    <xzsm_prefer_ffl>是</xzsm_prefer_ffl>
                    <xzsm_fulfil_gmt_create>2025-01-01 00:00:00</xzsm_fulfil_gmt_create>
                    <mail_no>1</mail_no>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <delivery_facility_name>xx站点</delivery_facility_name>
                    <xzsm_service_type>送货上门</xzsm_service_type>
                    <sign_time>2025-01-01 00:00:00</sign_time>
                    <xzsm_deliver_result>xx结果</xzsm_deliver_result>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_new_policy>
            </new_policy_achievement_rate>
            <trajectory_complete_rate>
                <index_abnormal_trajectory_complete>
                    <mail_no>1</mail_no>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <ds>20250101</ds>
                    <sh_inbound_auth_flag>是</sh_inbound_auth_flag>
                    <sh_inbound_sitebrand_flag>是</sh_inbound_sitebrand_flag>
                    <sh_inbound_address_flag>是</sh_inbound_address_flag>
                    <sh_inbound_phone_flag>是</sh_inbound_phone_flag>
                    <tt_brand_name>申通快递</tt_brand_name>
                </index_abnormal_trajectory_complete>
            </trajectory_complete_rate>
            <logistics_refund_rate>
                <index_abnormal_logistics_refund>
                    <mail_no>1</mail_no>
                    <fetch_prov_name>浙江省</fetch_prov_name>
                    <fetch_city_name>杭州市</fetch_city_name>
                    <fetch_county_name>余杭区</fetch_county_name>
                    <got_facility_name>xx站点</got_facility_name>
                    <fst_fetch_time>2025-01-01 00:00:00</fst_fetch_time>
                    <receiver_prov_name>浙江省</receiver_prov_name>
                    <receiver_city_name>杭州市</receiver_city_name>
                    <receiver_county_name>余杭区</receiver_county_name>
                    <receiver_town_name>五常街道</receiver_town_name>
                    <delivery_facility_name>xx站点</delivery_facility_name>
                    <fst_deliver_time>2025-01-01 00:00:00</fst_deliver_time>
                    <fst_sign_time>2025-01-01 00:00:00</fst_sign_time>
                    <rft_case_end_time>2025-01-01 00:00:00</rft_case_end_time>
                    <lst_reason_name>xx原因</lst_reason_name>
                </index_abnormal_logistics_refund>
            </logistics_refund_rate>
        </data>
    </index_abnormal_waybill_query_response>
</logistics_index_abnormal_waybill_query_response>

{
    "logistics_index_abnormal_waybill_query_response":{
        "index_abnormal_waybill_query_response":{
            "success":true,
            "code":"SYSTEM_ERROR",
            "message":"系统繁忙，请稍后重试",
            "data":{
                "total":1,
                "page_index":1,
                "page_size":100,
                "fetch_sign_achievement_rate":{
                    "index_abnormal_fetch_sign":[
                        {
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "got_facility_name":"xx站点",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "fetch_time":"2025-01-01 00:00:00",
                            "sign_time":"2025-01-01 00:00:00",
                            "ds":"20250101",
                            "route_std_days":"1.0",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "long_sign_order_rate":{
                    "index_abnormal_long_sign":[
                        {
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "got_facility_name":"xx站点",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "fetch_time":"2025-01-01 00:00:00",
                            "sign_time":"2025-01-01 00:00:00",
                            "ds":"20250101",
                            "route_std_days":"1.0",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "logistics_stagnation_fetch":{
                    "index_abnormal_stagnation_fetch":[
                        {
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "from_node_name":"xx站点",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "fetch_time":"2025-01-01 00:00:00",
                            "infer_got_time":"2025-01-01 00:00:00",
                            "tz_rule_name":"xx原因",
                            "ds":"20250101",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "logistics_stagnation_transport":{
                    "index_abnormal_stagnation_transport":[
                        {
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "from_node_in_time":"2025-01-01 00:00:00",
                            "from_node_out_time":"2025-01-01 00:00:00",
                            "tz_rule_name":"xx原因",
                            "ds":"20250101",
                            "from_node_prov_name":"浙江省",
                            "from_node_city_name":"杭州市",
                            "from_node_name":"xx站点",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "logistics_stagnation_transport_between":{
                    "index_abnormal_stagnation_transport_between":[
                        {
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "from_node_out_time":"2025-01-01 00:00:00",
                            "to_node_in_time":"2025-01-01 00:00:00",
                            "tz_rule_name":"xx原因",
                            "ds":"20250101",
                            "from_node_prov_name":"浙江省",
                            "from_node_city_name":"杭州市",
                            "from_node_name":"xx站点",
                            "to_node_prov_name":"浙江省",
                            "to_node_city_name":"杭州市",
                            "to_node_name":"xx站点",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "logistics_stagnation_delivery_sign":{
                    "index_abnormal_stagnation_delivery_sign":[
                        {
                            "mail_no":"1",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "last_sta_name":"xx站点",
                            "from_node_name":"xx站点",
                            "last_sta_out_time":"2025-01-01 00:00:00",
                            "deliver_node_in_time":"2025-01-01 00:00:00",
                            "deliver_time":"2025-01-01 00:00:00",
                            "sign_time":"2025-01-01 00:00:00",
                            "tz_rule_name":"xx原因",
                            "ds":"20250101",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "wan_qiu_service_rate":{
                    "index_abnormal_wan_qiu":[
                        {
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "got_facility_name":"xx站点",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "delivery_facility_name":"xx站点",
                            "service_create_time":"2025-01-01 00:00:00",
                            "channel":"xx渠道",
                            "intent_level1_name":"xx标签",
                            "intent_level2_name":"xx标签",
                            "intent_level3_name":"xx标签",
                            "scene_type":"xx分类",
                            "fetch_time":"2025-01-01 00:00:00",
                            "fst_sta_arrive_occur_time":"2025-01-01 00:00:00",
                            "fst_sta_leave_occur_time":"2025-01-01 00:00:00",
                            "fst_sta_name":"xx站点",
                            "lst_sta_arrive_occur_time":"2025-01-01 00:00:00",
                            "lst_sta_leave_occur_time":"2025-01-01 00:00:00",
                            "lst_sta_name":"xx站点",
                            "deliver_time":"2025-01-01 00:00:00",
                            "sign_time":"2025-01-01 00:00:00",
                            "is_fetch_tz":"是",
                            "is_trans_tz":"是",
                            "is_deliver_tz":"是",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "tp_service_resolve_rate":{
                    "index_abnormal_tp_service_resolve":[
                        {
                            "is_resolved":"是",
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "got_facility_name":"xx站点",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "delivery_facility_name":"xx站点",
                            "consign_time":"2025-01-01 00:00:00",
                            "fetch_time":"2025-01-01 00:00:00",
                            "fst_sta_arrive_occur_time":"2025-01-01 00:00:00",
                            "fst_sta_leave_occur_time":"2025-01-01 00:00:00",
                            "fst_sta_name":"xx站点",
                            "lst_sta_arrive_occur_time":"2025-01-01 00:00:00",
                            "lst_sta_leave_occur_time":"2025-01-01 00:00:00",
                            "lst_sta_name":"xx站点",
                            "deliver_time":"2025-01-01 00:00:00",
                            "sign_time":"2025-01-01 00:00:00",
                            "is_fetch_tz":"是",
                            "is_trans_tz":"是",
                            "is_deliver_tz":"是",
                            "service_create_time":"2025-01-01 00:00:00",
                            "service_end_time":"2025-01-01 00:00:00",
                            "scene_type":"xx场景",
                            "intent_level1_name":"xx环节",
                            "intent_level2_name":"xx场景",
                            "intent_level3_name":"xx场景",
                            "next_service_create_time":"2025-01-01 00:00:00",
                            "next_service_end_time":"2025-01-01 00:00:00",
                            "next_intent_level1_name":"xx环节",
                            "next_intent_level2_name":"xx场景",
                            "next_intent_level3_name":"xx场景",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "new_policy_achievement_rate":{
                    "index_abnormal_new_policy":[
                        {
                            "xzsm_prefer_ffl":"是",
                            "xzsm_fulfil_gmt_create":"2025-01-01 00:00:00",
                            "mail_no":"1",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "delivery_facility_name":"xx站点",
                            "xzsm_service_type":"送货上门",
                            "sign_time":"2025-01-01 00:00:00",
                            "xzsm_deliver_result":"xx结果",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "trajectory_complete_rate":{
                    "index_abnormal_trajectory_complete":[
                        {
                            "mail_no":"1",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "ds":"20250101",
                            "sh_inbound_auth_flag":"是",
                            "sh_inbound_sitebrand_flag":"是",
                            "sh_inbound_address_flag":"是",
                            "sh_inbound_phone_flag":"是",
                            "tt_brand_name":"申通快递"
                        }
                    ]
                },
                "logistics_refund_rate":{
                    "index_abnormal_logistics_refund":[
                        {
                            "mail_no":"1",
                            "fetch_prov_name":"浙江省",
                            "fetch_city_name":"杭州市",
                            "fetch_county_name":"余杭区",
                            "got_facility_name":"xx站点",
                            "fst_fetch_time":"2025-01-01 00:00:00",
                            "receiver_prov_name":"浙江省",
                            "receiver_city_name":"杭州市",
                            "receiver_county_name":"余杭区",
                            "receiver_town_name":"五常街道",
                            "delivery_facility_name":"xx站点",
                            "fst_deliver_time":"2025-01-01 00:00:00",
                            "fst_sign_time":"2025-01-01 00:00:00",
                            "rft_case_end_time":"2025-01-01 00:00:00",
                            "lst_reason_name":"xx原因"
                        }
                    ]
                }
            }
        }
    }
}

异常示例

XML示例
JSON示例

<error_response>
    <code>50</code>
    <msg>Remote service error</msg>
    <sub_code>isv.invalid-parameter</sub_code>
    <sub_msg>非法参数</sub_msg>
</error_response>

{
	"error_response":{
		"msg":"Remote service error",
		"code":50,
		"sub_msg":"非法参数",
		"sub_code":"isv.invalid-parameter"
	}
}

错误码解释

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taobao.logistics.index.abnormal.waybill.query (淘天指数指标样单查询接口)

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